Tottenham Hale

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 05:15 to 00:30
    Saturday - 05:15 to 00:30
    Sunday - 07:00 to 00:15
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Helpline YES Yes
  • Helpline Contact Details 0800 028 28 78
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    - 

  • Step Free Access

    There is step free access to the Cambridge-bound platform only (platform 2).

    This station is NOT step free in the London bound direction (platform 1). The only access to platform 1 is via stairs or escalator.  If you are travelling towards London and are unable to manage the stairs or escalators to leave the station, please stay on the train to London Liverpool Street to continue your journey.

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The toilets and accessible toilets are located on Platform 2

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    Tickets can be collected on Smartcard at this station

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 19:40
    Saturday - 07:15 to 19:40
    Sunday - 09:00 to 19:40

• Subway/transit
  • Metro: Availability YES Yes
  • Metro: Note London UndergroundVictoria Line services

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.58831639
  • Longitude -0.059922399

• Airport
  • Availability YES Yes
  • Note Train services direct to Stansted Airport on Stansted Express

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Tottenham Hale station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability No
  • Closed Circuit TV No
  • Location No cycle parking
  • Sheltered no
  • Spaces No

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Transport for London buses operate from outside the station

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note front of station

• Other transportation
  • Rail Replacement Services

    If we cannot run train services because of engineering works, please use Seven Sisters station as an alternative, or London Underground services. Please use bus stop H for Stansted Express services.