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Tottenham Hale Train Station
Tottenham Hale
Tottenham Hale station
Ferry Lane
Tottenham
Greater London
N17 9LR
Ticket office opening hours:
Monday - Friday - 06:30 to 20:00
Saturday - 07:00 to 19:00
Sunday - 08:00 to 19:00
- YES Waiting room
- YES Ticket machine
- YES Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
- Accessible Public Telephones YES Yes
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
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Impaired Access Staff Help Hours
Monday - Friday - 06:00 to 20:00
Saturday - 07:15 to 19:40
Sunday - 08:15 to 15:45 -
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Helpline YES Yes
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
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Impared Access Ticket Gate
Tottenham Hale station has Secure Station Acreditation
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Step Free Access
Step free access to the north-bound (Stansted and Cambridge) platform only. Lifts have just been installed to access the London bound platform but are going through a service introductory testing phase and are currently unavailable.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Coverage: whole Station - Step Free Access Coverage No Part of Station
- Staff Help Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
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Helpline Open Note
08:00 - 20:00
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Restrooms
- Toilets YES Yes
- Baby Change YES Yes
- Toilets Note The toilets and accessible toilets are located on Platform 2
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Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
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Smartcard Notes
Smartcard Issued: No
Smartcard Validator: Yes
Tickets can be collected on Smartcard at this station
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Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:30 to 20:00
Saturday - 07:00 to 19:00
Sunday - 08:00 to 19:00
-
Ticket Office Hours
Monday - Friday - 06:30 to 20:00
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Subway/transit
- Metro: Availability YES Yes
- Metro: Note London UndergroundVictoria Line services
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Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Staffing Level YES Yes
-
Station Location & Directions
- Latitude 51.58831639
- Longitude -0.059922399
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Airport
- Availability YES Yes
- Note Train services direct to Stansted Airport on Stansted Express
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Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Tottenham Hale station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
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Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Cycle Storage
- Availability No
- Closed Circuit TV No
- Location No cycle parking
- Sheltered no
- Spaces No
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Transport for London buses operate from outside the station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Taxi Information
- Availability YES Yes
- Note front of station
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Other transportation
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Rail Replacement Services
Not served by rail replacement transport.
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Rail Replacement Services
Live train arrival and departures
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