Tottenham Hale Train Station
Tottenham Hale Train Station
Tottenham Hale
Tottenham Hale station
Ferry Lane
Tottenham
Greater London
N17 9NA
Ticket office opening hours:
Monday - Friday - 06:10 to 19:10
Saturday - 08:10 to 19:10
Sunday - 08:10 to 19:10
Tottenham Hale at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Impaired Access Staff Help Hours
Monday - Friday - 06:00 to 20:00
Saturday - 07:15 to 19:40
Sunday - 08:15 to 15:45 -
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Helpline YES Yes
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
-
Impared Access Ticket Gate
Tottenham Hale station has Secure Station Acreditation
-
National Key Toilets
All toilets are located on platform 4 and open between 06:00 and 23:59
-
Step Free Access
https://www.orr.gov.uk/media/10955
assistance meeting point is the ticket office or the platform supervisor's office on platform 4 when the ticket office is closed
coverage: whole station">Step free access to all platforms
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Ticket Office or the Platform Supervisor's office on Platform 4 when the Ticket Office is closed
Coverage: whole Station - Step Free Access Coverage No Part of Station
-
Staff Help
Assistance is provided by station staff. Booking is recommended but assistance is available on a turn up and go basis. The station is staffed 24hrs.
-
Airport
- Availability YES Yes
- Note Train services direct to Stansted Airport on Stansted Express
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Transport for London buses operate from outside the station
-
Cycle Storage
- Availability No
- Closed Circuit TV No
-
Location
No cycle parking
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Tottenham Hale station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets and accessible toilets are located on Platform 4
-
Station Location & Directions
- Latitude 51.58831639
- Longitude -0.059922399
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability YES Yes
- Metro: Note London UndergroundVictoria Line services
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:10 to 19:10
Saturday - 08:10 to 19:10
Sunday - 08:10 to 19:10
-
Ticket Office Hours
Monday - Friday - 06:10 to 19:10
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesTickets can be collected on Smartcard at this station
-
Taxi Information
- Availability YES Yes
- Note front of station
-
Other transportation
-
Rail Replacement Services
Not served by rail replacement transport. Passengers to use Seven Sisters Station as an alternative; LUL Ticket Acceptance may be available.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.