Thorpe-le-Soken Train Station

• YES Waiting room
• YES Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours SATURDAY
    06:30:00 - 13:30:00
    WEEKDAYS
    06:30:00 - 21:30:00
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Accesible Ticket Machine

    The ticket machine is located at the bottom of the footbridge on the island platform. Note - no step free access to the platforms at Thorpe-le-Soken.

  • Customer Help Point Located on platform 1.
  • Helpline YES Yes
  • Helpline Contact Details 0800 028 28 78
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Please note there is no step free access to any platform. Interchange possible if assistance is requested either on board or pre-booked

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    station unstaffed - assistance by onboard staff

  • Helpline Open Note 08:00 - 20:00
    

• Restrooms
  • Toilets No
  • Baby Change No

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    Tickets can be collected on Smartcard at this station

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.84777684
  • Longitude 1.161641452

• Parking
  • Car Parking Details Email: [email protected]
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 65
    Charges:
    Off-peak: £4.50
    PerHour: N/A
    Daily: £5.50
    Weekly: £22.00
    Monthly: £100.00
    ThreeMonthly: £286.00
    SixMonthly: N/A
    Annual: £1000.00
    Saturday: £3.50
    Sunday: £3.50
    
    Number Accessible Spaces: 1
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    No step free access to station platforms.  

    
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Thorpe-le-Soken station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Car park
  • Note

    Two-tier cycle storage racks

  • Sheltered no
  • Spaces 40
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Local irregular bus services

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note A local taxi company, Weeley Taxis, can be contacted on 01255-830144.

• Other transportation
  • Rail Replacement Services

    Rail replacement bus stop, at the station entrance.