Thorpe-le-Soken Train Station

• YES Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Sunday
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Accesible Ticket Machine

    The ticket machine is located at the bottom of the footbridge on the island platform. Note - no step free access to the platforms at Thorpe-le-Soken.

  • Customer Help Point Located on platform 1.
  • Helpline YES Yes
  • Helpline Contact Details 0800 028 28 78
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 08:00 - 20:00
    
  • Step Free Access

    This station has no step free access. Interchange possible if assistance is requested either on board or pre-booked.

    This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955

     

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Staff Help Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.

• Restrooms
  • Toilets No
  • Baby Change No

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    Tickets can be collected on Smartcard at this station

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.84777684
  • Longitude 1.161641452

• Parking
  • Car Parking Details Email: [email protected]
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 65
    Charges:
    Off-peak: £4.50
    PerHour: N/A
    Daily: £5.50
    Weekly: £22.00
    Monthly: £100.00
    ThreeMonthly: £286.00
    SixMonthly: N/A
    Annual: £1000.00
    Saturday: £3.50
    Sunday: £3.50
    
    Number Accessible Spaces: 1
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    No step free access to station platforms.  

    
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Thorpe-le-Soken station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Car park
  • Note

    Two-tier cycle storage racks

  • Sheltered no
  • Spaces 40
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Local irregular bus services

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note A local taxi company, Weeley Taxis, can be contacted on 01255-830144.

• Other transportation
  • Rail Replacement Services

    Rail replacement bus stop, at the station entrance. The new proposed pick up points are the Bus Stops on Main Road for Colchester bound passengers and just past the bridge for Clacton-on-Sea bound passengers. Please check before travel.