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Thetford Train Station
Thetford
Thetford station
Station Road
Thetford
Norfolk
IP24 1AH
Ticket office opening hours:
Monday - Friday - 07:00 to 13:30
Saturday - 07:00 to 13:30
Sunday
- YES Waiting room
- YES Ticket machine
- YES Toilet
- YES Impaired Access Staff
Station facilities
-
Accessibility
- Accessible Public Telephones YES Yes
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
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Impaired Access Staff Help Hours
Monday - Friday - 07:00 to 13:30
Saturday - 07:00 to 13:30 -
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Accesible Ticket Machine On platform 2.
- Customer Help Point Help points available on platforms 1 and 2.
- Helpline YES Yes
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
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Step Free Access
Step free access to each platform, but not between platforms. For trains towards Norwich access is via a footpath off Croxton Road, for trains towards Ely the step free access it through the station car park off Station Road.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
- Step Free Access Coverage No Part of Station
-
Restrooms
- Toilets YES Yes
- Baby Change No
- Toilets Note Womens and accessible toilets are available in the waiting room on platform 1 and mens on platform 2
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: No
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 07:00 to 13:30
Saturday - 07:00 to 13:30
Sunday
-
Ticket Office Hours
Monday - Friday - 07:00 to 13:30
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
- Information Systems DepartureScreensArrivalScreens
- Staffing Level No
-
Station Location & Directions
- Latitude 52.41914509
- Longitude 0.745078426
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Parking
-
Car Parking Details
Email: [email protected]
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 35
Charges:
Off-peak: £3.50
PerHour: N/A
Daily: £3.50
Weekly: £12.00
Monthly: £44.00
ThreeMonthly: £125.00
SixMonthly: N/A
Annual: £437.00
Saturday: £3.50
Sunday: £3.50
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: http://www.ncp.co.uk
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Car Parking Details
Email: [email protected]
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Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Thetford station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
- Location Platforms
-
Note
36Sheffield Stand spaces
- Sheltered YES Yes
- Spaces 38
- Type Stands
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Local bus services
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Other transportation
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Rail Replacement Services
Replacement transport stop on the station forecourt
-
Rail Replacement Services
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