Thames Ditton Train Station
Thames Ditton Train Station
Thames Ditton
Thames Ditton station
Station Road
Thames Ditton
Surrey
KT7 0PA
Ticket office opening hours:
Monday - Friday - 06:40 to 13:00
Saturday - 08:00 to 13:00
Sunday
Thames Ditton at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff No
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Impaired Access Helpline Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h -
Accesible Ticket Machine
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Point Help points are available on all platforms
- Helpline YES Yes
-
Helpline Contact Details
0800 5282100
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
24 hours a day, except Christmas Day and Boxing Day
-
National Key Toilets
N/A
-
Step Free Access
Step-free category B2 Station - Long and steep ramps to both platforms from separate entrances - gradient up to 1:5 on Platform 2 side, up to 1:8 on Platform 1 side.
Coverage: partial Station - Step Free Access Coverage No Part of Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/THD.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Platform 1 and 2
- Sheltered No
- Spaces 8
- Type Racks
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Thames Ditton station
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Toilets Note
N/A
-
Station Location & Directions
- Latitude 51.38900668
- Longitude -0.33901409
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
- Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:40 to 13:00
Saturday - 08:00 to 13:00
Sunday
-
Ticket Office Hours
Monday - Friday - 06:40 to 13:00
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Platform 1
- Penalty Fares SW
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesThames Ditton ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.
-
Other transportation
-
Rail Replacement Services
To Surbiton: Embercourt Road Bus Stop opposite Imber X
To Hampton Court: Embercourt Road Bus Stop outside Imber X
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.