Telford Central Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • National Key Toilets YES Yes
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 19:00
    Saturday - 06:00 to 19:00
    Sunday - 10:00 to 17:00
  • Accessible Taxis

    Accessible taxis are available

  • Booking Office Counter

    1 to 1 contact with ticket office staff

  • Helpline YES Yes
  • Helpline Contact Details 0800 0248998
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours, 7 days a week (except Christmas Day and Boxing Day)
    
  • Step Free Access

    This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.   

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Telford Central station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 19:00
    Saturday - 06:00 to 19:00
    Sunday - 10:00 to 17:00

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday 10:00-17:00. The toilet facilities are not available when the Ticket Office is closed.

• Parking
  • Car Parking Details Email: [email protected]
    Phone number: 0330 1235 247
    
    Operator Name: S A B A U K
    Name: Station Car Park
    Spaces: 182
    Charges:
    Off-peak: £4.00
    PerHour: N/A
    Daily: £6.50
    Weekly: £24.50
    Monthly: £78.00
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: £625.00
    Saturday: £4.00
    Sunday: £4.00
    
    Number Accessible Spaces: 14
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Station Location & Directions
  • Latitude 52.68112339
  • Longitude -2.440981963

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Sheltered no
  • Spaces 40
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/TFC.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: Phone
    Operator Name: None
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Telford Central (TFC)Station Oakengates 01952 616161 Telford 01952 610808 Central Cars 01952 501050 Please refer to station operator. Long route between platforms via ramp and public footpath.

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note A Ticket Vending Machine is located outside the booking hall.
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Station Information
  • Post Box No
  • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Telford Central Station is accredited by the Secure Station Scheme**
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: None
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Other transportation
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from: At the public service bus stop outside the front of the station.