Standalone QTT
Sway Train Station
Sway
Sway station
Station Road
Sway
Hampshire
SO41 6BA
Ticket office opening hours:
Monday - Friday - 06:35 to 10:00
Saturday
Sunday
- YES Waiting room
- YES Ticket machine
- YES Toilet
- YES Impaired Access Staff
Station facilities
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Impaired Access Helpline Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h - Impaired Access Staff Help Hours Monday - Friday - 06:35 to 10:00
-
Accesible Ticket Machine
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Point Help points are available on all platforms
- Helpline YES Yes
-
Helpline Contact Details
0800 5282100
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
24 hours a day, except Christmas Day and Boxing Day
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National Key Toilets
The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a radar key.
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Step Free Access
Step-free category B station - This station has level access from the main entrance to Platform 1 (for trains towards Southampton). There is level access from the car park to Platform 2 (for trains towards Bournemouth/ Weymouth) via a separate entrance. The step-free route between platforms is approximately 300m via the street (please note the station access road on the Platform 2 side has no pavement).
Coverage: partial Station - Step Free Access Coverage No Part of Station
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The toilets are located on Platform 1. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a radar key. Toilets are only available when the ticket office is open.
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On platform 1 next to the ticket office
- Penalty Fares SW
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesSway ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:35 to 10:00
Saturday
Sunday
-
Ticket Office Hours
Monday - Friday - 06:35 to 10:00
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
- Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
- Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
- Staffing Level YES Yes
-
Station Location & Directions
- Latitude 50.78469022
- Longitude -1.610008474
-
Parking
-
Car Parking Details
Weekend tickets are available from 1200 Friday £4.70
Name: Station Car Park
Spaces: 34
Charges:
Daily: £2.30
Weekly: £11.50
Monthly: £28.90
ThreeMonthly: £86.70
Annual: £289.00
Saturday: £2.00
Sunday: £2.00
Note:Bank Holiday £2.00
Number Accessible Spaces: 2
Accessible Car Park Equipment: No
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
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Car Parking Details
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Sway station
- Telephone: Usage Type Cards And Coins
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Sheltered YES Yes
- Spaces 10
-
Type
Lockers
Racks
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SWY.pdf)
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Other transportation
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Rail Replacement Services
To Bournemouth: Station Road by Railway Bridge opposite Bus Stop
To Brockenhurst: Station Road Bus Stop by Railway Bridge
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Rail Replacement Services
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