Swansea Train Station
Swansea Train Station
Swansea
Swansea station
High Street
Swansea
City and County of Swansea
SA1 1NU
Ticket office opening hours:
Monday - Friday - 05:15 to 20:00
Saturday - 06:15 to 20:00
Sunday - 08:00 to 20:00
Swansea at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points No
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Impaired Access Staff Help Hours
Monday - Friday - open 24h
Saturday - 03:00 to 00:00
Sunday - 07:00 to 00:00 -
Accesible Ticket Machine
The ticket machines take cash, debit and credit cards.
- Helpline YES Yes
-
Helpline Contact Details
03333 211202
- Helpline Contact URL https://www.nationalrail.co.uk/
-
National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Step Free Access
Category A.
Step free access to all platforms.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Staff help is available at this station within the Ticket Office Hours, outside of these times there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Cycle parking at Swansea station is provided at three locations.
On Platform 1, there are 39 Sheffield stands providing for up to 78 bicycles to be parked. On Platform 4, there are 15 Sheffield stands providing parking for up to 30 bicycles. Outside the station, opposite the Grand Hotel there is a shelter with 10 Sheffield stands offering parking for up to 20 bicycles
-
Note
64 Sheffield stands providing for 128 bikes are provided
- Sheltered YES Yes
- Spaces 128
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Swansea station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Operator Name: A P C O A
Name: Swansea Station
Spaces: 41
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - open 24h
- open 24h
- open 24h
Url: https://www.apcoa.co.uk/tfwr
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Station Location & Directions
- Latitude 51.62514381
- Longitude -3.941576226
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
-
Lost Property
transport for wales">Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL http://www.tfwrail.wales/lostproperty
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:15 to 20:00
Saturday - 06:15 to 20:00
Sunday - 08:00 to 20:00
-
Ticket Office Hours
Monday - Friday - 05:15 to 20:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note Booking hall
- Penalty Fares AW
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesLoad a pre-purchased season ticket onto a smartcard using the ticket vending machine.
-
Taxi Information
- Availability YES Yes
- Note Taxi rank is situated adjacent to the station
-
Other transportation
-
Rail Replacement Services
The rail replacement bus stop is at the station front.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.