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Sutton Coldfield Train Station

Sutton Coldfield Train Station

Sutton Coldfield

Sutton Coldfield station

Railway Road
Sutton Coldfield
West Midlands
B73 6AY

Ticket office opening hours:

Mon,Tue,Wed,Thu - 06:00 to 19:00
Friday - 06:00 to 20:00
Saturday - 08:00 to 20:00
Sunday - 09:00 to 17:00

GET DIRECTIONS

Sutton Coldfield at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Mon,Tue,Wed,Thu - 06:00 to 19:00
      Friday - 06:00 to 20:00
      Saturday - 08:00 to 20:00
      Sunday - 09:00 to 17:00
    • Accessible Taxis

      Accessible taxis are not available

    • Accesible Ticket Machine

      A Ticket Vending Machine is located on Platform 2.

    • Customer Help Point On both platforms.
    • Helpline YES Yes
    • Helpline Contact Details

      0800 0248998


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      24 hours, 7 days a week (except Christmas Day and Boxing Day)


    • Impared Mobility Set Down

      Possible in station car park or forecourt.

    • National Key Toilets

      N/A

    • Step Free Access https://www.orr.gov.uk/media/10955

      the assistance meeting point is at the ticket office during 'staff help available opening times'  when station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.


      coverage: partial station">

      This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

      The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SUT.pdf)
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Location

      lockers on the Lichfield platform and the stands are in the booking hall

    • Sheltered No
    • Spaces 14
    • Type
      Stands
      Lockers
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Sutton Coldfield station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details

      Season ticket holders are allowed to park free of charge on production of their rail season ticket to the on duty parking warden deployed on the car park.

      Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.65 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the warden in their car window and present the tear off slip to the ticket office at the time of purchase.



      Operator Name: Transport for West Midlands
      Name: Station Car Park
      Spaces: 337
      Charges:
      Daily: £1.30
      Saturday: £1.30
      Sunday: £1.30
      Note:

      Season ticket holders are allowed to park free of charge on production of their rail season ticket to the on duty parking warden deployed on the car park.

      Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.65 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the warden in their car window and present the tear off slip to the ticket office at the time of purchase.



      Number Accessible Spaces: 17
      Accessible Spaces Note:

      Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge


      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets No
    • Baby Change No
    • Toilets Note

      N/A

  • Station Location & Directions

    • Latitude 52.56495316
    • Longitude -1.824852952
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Sutton Coldfield  is accredited by the Secure Station Scheme**
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Mon,Tue,Wed,Thu - 06:00 to 19:00
      Friday - 06:00 to 20:00
      Saturday - 08:00 to 20:00
      Sunday - 09:00 to 17:00
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note A Ticket Vending Machine is located on Platform 2.
    • Penalty Fares LM
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Taxi Information

    • Availability YES Yes
    • Note Sutton Radio 0121 311 1113 Parkers 0121 355 6969

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.