Surrey Quays Train Station
Surrey Quays Train Station
Surrey Quays
Surrey Quays station
Lower Road
Rotherhithe
London
SE16 2UF
Ticket office opening hours:
Monday - Friday - 07:00 to 10:00
Surrey Quays at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- National Key Toilets No
-
Impaired Access Staff Help Hours
Monday - Friday - 05:34 to 00:48
Saturday - open 24h
Sunday - open 24h - Helpline No
-
Helpline Contact Details
0343 222 1234
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Step Free Access
https://tfl.gov.uk/modes/london-overground/improving-london-overground
coverage: no part of station">Booking Hall only. This station is not a step free station
Information on how London Overground is improving accessibility can be found at https://tfl.gov.uk/modes/london-overground/improving-london-overground
Coverage: no Part Of Station - Step Free Access Coverage No Part of Station
- First Class Lounge No
- Impared Access Staff YES Yes
- Impaired Mobility Set Down No
- Ramp for Train Access No
- Wheel chairs Available No
- Customer Help Point In booking hall and on platforms
-
Airport
- Availability YES Yes
- Note Connections at Shadwell via Docklands Light Railway to/from London City Airport
-
Baggage Services
- Left Luggage: URL https://www.nationalrail.co.uk/
- Left Luggage: Available No
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Station entrance
- Sheltered No
- Spaces 5
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Mail and Express Services
-
Post Box: Note
Post Office located nearby
-
Post Box: Note
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Baby Change No
- Toilets No
-
Station Location & Directions
- Latitude 51.492791
- Longitude -0.048142
-
Station Seating Areas
-
Seated Area: Note
Seats on both platforms
-
Seated Area: Note
-
Station Information
- Shops YES Yes
- Seated Area No
- Station Buffet YES Yes
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Phone number: 0845 330 9882
- Lost Property: URL https://www.nationalrail.co.uk/
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Showers No
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 0845 330 9882
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Pre-Purchase Collection YES Yes
- Penalty Fares LO
-
Smartcard Notes
www.southernrailway.com/thekey or pick up an application form from a southern ticket office.">Smartcard Issued: No
Smartcard Validator: YesSouthern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
-
Subway/transit
- Metro: Availability YES Yes
- Metro: Note Nearest London Underground station is at Canada Water, one stop to the north.
-
Ticketing Hours
- Ticket Office Hours Monday - Friday - 07:00 to 10:00
-
Other transportation
-
Rail Replacement Services
Use bus stop H in Deal Porters Way for southbound services to New Cross/New Cross Gate (Service X)
Use bus stop S in Rotherhithe Old Road for northbound services to Dalston Junction/Dalston Kingsland (Service X)
Use bus stop S in Rotherhithe Old Road for southbound services to Clapham Junction (Service M)
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.