Stratford-upon-Avon

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Accessible Public Telephones YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
  • Impaired Access Staff Help Hours Mon,Tue,Wed,Thu - 07:00 to 18:00
    Friday - 07:00 to 19:00
    Saturday - 07:00 to 18:00
    Sunday - 09:00 to 16:00
  • Accessible Taxis

    Red Line Taxis (Wheelchair Access) 017889 777365 

  • Accesible Ticket Machine

    A Ticket Vending Machine is located at the front of the station.

  • Helpline YES Yes
  • Helpline Contact Details 0800 0248998
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets N/A
  • Step Free Access

    Level access to Booking Hall and adjacent platform 1. Also second level entrance direct to platform 1.  The newer of the two footbridges has lifts providing step free access to platforms 2 and 3.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
    All of our trains have ramps on board that our conductors are trained to use.

    We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).Please contact West Midlands Railway Passenger Assist team on 0800 0248998

    Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note A Ticket Vending Machine is located at the front of the station.
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Mon,Tue,Wed,Thu - 07:00 to 18:00
    Friday - 07:00 to 19:00
    Saturday - 07:00 to 18:00
    Sunday - 09:00 to 16:00

• Station Location & Directions
  • Latitude 52.19425764
  • Longitude -1.71629633

• Rental Car
  • Availability YES Yes
  • Note Available at the front of the station.

• Parking
  • Car Hire: Note Available at the front of the station.
  • Car Parking Details Website: https://uk.parkindigo.com/en/west-midlands-trains
    Email: [email protected]
    Phone number: 0330 1235 247
    
    Operator Name: Indigo
    Name: Station Car Park
    Spaces: 320
    Charges:
    Off-peak: £2.50
    PerHour: N/A
    Daily: £4.40
    Weekly: £17.00
    Monthly: £44.00
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: £436.00
    Saturday: £2.50
    Sunday: £2.50
    
    Number Accessible Spaces: 2
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Stratford-upon-Avon station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location north of Platform 1
  • Sheltered No
  • Spaces 20
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SAV.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Bureau De Change No
  • ATM No
  • Baby Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Stratford-upon-Avon is accredited by the Secure Station Scheme**
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Restrooms
  • Toilets Note The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 07:00-18:30 and Sunday 10:00-16:00. The toilet facilities are not available when the Ticket Office is closed.
  • Toilets YES Yes
  • Baby Change No

• Taxi Information
  • Availability YES Yes
  • Note line-height: 107%; 007 Taxis line-height: 107%; : 01789 414  007 // 01789415 007 line-height: 107%; Unicorn Cars line-height: 107%; : background-clip: initial;01789 334817 // 01789 33488 line-height: 107%; Argent Taxis: line-height: 107%; (Wheelchair Access) 01789 294 436

• Other transportation
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from: In Station Drive