Stourbridge Junction Train Station
Stourbridge Junction Train Station
Stourbridge Junction
Stourbridge Junction station
Brook Road
Stourbridge
West Midlands
DY8 1NH
Ticket office opening hours:
Mon,Tue,Wed,Thu - 06:00 to 20:00
Friday - 06:00 to 22:00
Saturday - 06:00 to 21:00
Sunday - 09:00 to 19:00
Stourbridge Junction at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Mon,Tue,Wed,Thu - 06:00 to 20:00
Friday - 06:00 to 22:00
Saturday - 06:00 to 21:00
Sunday - 09:00 to 19:00 -
Accessible Taxis
Accessible taxis are not available
-
Booking Office Counter
An accessible Ticket Office counter is now available at Stourbridge Junction.
- Customer Help Point On all platforms.
- Helpline YES Yes
-
Helpline Contact Details
0800 0248998
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
-
Impared Mobility Set Down
Pick-up in car park.
-
Step Free Access
https://www.orr.gov.uk/media/10955
the assistance meeting point is at the ticket office during 'staff help available opening times' when station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
coverage: whole station">This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SBJ.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
By the Ticket Office.
- Sheltered No
- Spaces 90
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Stourbridge Junction station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The toilets are located on Platform 2. The National key toilet is located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Saturday 05:00-21:30 and Sunday 08:00-21:30. The toilet facilities are not available when the Ticket Office is closed.
-
Station Location & Directions
- Latitude 52.4475953
- Longitude -2.133850619
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Stourbridge Junction Station is accredited by the Secure Station Scheme**
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Mon,Tue,Wed,Thu - 06:00 to 20:00
Friday - 06:00 to 22:00
Saturday - 06:00 to 21:00
Sunday - 09:00 to 19:00
-
Ticket Office Hours
Mon,Tue,Wed,Thu - 06:00 to 20:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note A Ticket Vending Machine is available on Platform 3.
- Penalty Fares LM
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Taxi Information
- Availability YES Yes
- Note Stourbridge Junction (SBJ) Station ABM 01384 838383 Falcon 01384 393939 Eagle 01384 444 888
-
Other transportation
-
Rail Replacement Services
please click here for walking directions from the station to the rail replacement bus stop.
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Rail replacement vehicles will operate from the bus stop in the station car park.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
-
Rail Replacement Services
please click here for walking directions from the station to the rail replacement bus stop.
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Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.