Stevenage

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 07:00 to 22:00
  • Impaired Access Staff Help Hours - open 24h
    - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Helpline YES Yes
  • Helpline Contact Details 0800 058 2844
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down Station staff  assistance to ground level, subject to staff availability. Cannot be guaranteed
  • National Key Toilets Access to this toilet requires a Radar key.
  • Step Free Access Step free access to Booking office, lift service to platforms 1 & 2 and platforms 3 & 4.
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help Please phone the Helpline to ensure arrangements are in place on 0800 058 2844.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note WC available on station concourse

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares GN
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    Smartcards cannot be purchased from this station. Please apply online at: www.greatnorthernrail.com/thekeysmartcard

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 20:30
    Saturday - 06:45 to 21:30
    Sunday - 08:00 to 20:15

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.90169
  • Longitude -0.20711

• Parking
  • Car Parking Details Parking 1:
    

    This car park is managed by Stevenage Borough Council. Details of tariffs can be found at www.stevenage.gov.uk/parking/car-parks/ 

    
    Phone number: -
    
    Operator Name: Stevenage Borough Council
    Name: Railway North
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.stevenage.gov.uk/parking/car-parks/
    
    Parking 2:
    

    This car park is managed by Stevenage Borough Council. Details on tariffs can be found at www.stevenage.gov.uk/parking/car-parks/ 

    
    Phone number: -
    
    Operator Name: Stevenage Borough Council
    Name: Railway South
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Cctv: No
    Url: http://greatnorthernrail.com/parking
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Stevenage station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Long and short term car park areas
  • Spaces 266
  • Type YES

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/SVG.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/www.firstcapitalconnect.co.uk/lostproperty

• Taxi Information
  • Availability YES Yes
  • Note YES

• Other transportation
  • Rail Replacement Services Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.