Stansted Mountfitchet Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Taxis No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Ramp for Train Access YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Helpline Contact Details

    0800 028 28 78

    
    
  • Helpline Open Note

    08:00 - 20:00

    
    
  • Step Free Access

    This station has step free access to both platforms but not between platforms on the station. The Cambridge bound platform and carpark is accessed from Water Lane and the Bishops Stortford and London bound platform is via Church Lane. Approximately 160 metres between the two platforms or a 3 minute walk.

    This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the ticket office.

    
    Coverage: partial Station
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 13:00
    Saturday - 06:00 to 13:00
    Sunday - 08:00 to 15:00
  • Helpline YES Yes
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request. National key toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday

  • Step Free Access Coverage No Part of Station
  • Staff Help

    Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (3 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

• Airport
  • Availability YES Yes
  • Note Not the station to alight for Stansted Airport, See Stansted Airport Station details

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Note Local bus services
  • Bus Service: Availability YES Yes

• Cycle Storage
  • Availability YES Yes
  • Sheltered No
  • Closed Circuit TV YES Yes
  • Location

    10 cycle spaces on Platforms 1/2

  • Spaces 32
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Station Buffet No
  • Dining & Shopping: Shops No

• Phones, Internet & Wi-fi
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Stansted Mountfitchet station (http://btopenzone.hotspot-directory.com )

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request.  Toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday

• Station Location & Directions
  • Latitude 51.90131018
  • Longitude 0.19974645

• Station Information
  • ATM No
  • Shops No
  • Station Buffet No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Seated Area YES Yes
  • Showers No
  • Trolley No
  • Lost Property: URL https://www.greateranglia.co.uk/lost-property
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 13:00
    Saturday - 06:00 to 13:00
    Sunday - 08:00 to 15:00

• Ticketing Services & Information
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares LE

• Parking
  • Car Parking Details Email: customer.service@ncp.co.uk
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 61
    Charges:
    Off-peak: £5.15
    Daily: £7.65
    Weekly: £20.80
    Monthly: £85.00
    ThreeMonthly: £235.00
    Annual: £832.00
    Saturday: £4.60
    Sunday: £4.60
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk

• Subway/transit
  • Metro: Availability No

• Other transportation
  • Rail Replacement Services

    Replacement transport stop at the junction of Station Road and Church Road, next to the Kings Arms public house