Stalybridge

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 05:50 to 23:35
    Saturday - 05:50 to 23:35
    Sunday - 06:50 to 23:20
  • Customer Help Point  Help Points are available on platforms 1, 3 & 4 and also within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. 
  • Helpline No
  • Helpline Contact Details 0800 107 2149
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets The National key toilets are located on Platform 4; these toilets are operated by a radar key.
  • Step Free Access Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from the subway to all platforms. This station is staffed for all services. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    For help at this station please make yourself known to the staff at the Ticket Office (when open) or the Customer Assistance office on Platform 4. If possible, please book assistance in advance by calling 0800 107 2149. Please arrive at least 15 minutes before the departure time of your train.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The toilets are located on Platform 4. The National key toilets are located on Platform 4; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 20:00
    Saturday - 06:00 to 20:00
    Sunday - 08:15 to 19:45

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 0345 600 1672
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note To speak to a member of our team please call 0345 600 1671  
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0345 600 1672
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 53.48439291
  • Longitude -2.061892539

• Parking
  • Car Parking Details
    Name: Station Car Park
    Spaces: 12
    Free: true
    Number Accessible Spaces: 3
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Car Park is free of charge.

    
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location On Platform 4
  • Sheltered YES Yes
  • Spaces 24
  • Type
    Stands
    Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SYB.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note The nearest taxi rank is on Rassbottom Street.

• Other transportation
  • Rail Replacement Services

    Rail Replacement buses will pick up / set down from outside the station entrance.