St Helens Central Train Station
St Helens Central Train Station
St Helens Central
St Helens Central station
Shaw Street
St Helens
Merseyside
WA10 1DQ
Ticket office opening hours:
Monday - Friday - 06:00 to 23:00
Sunday - 08:00 to 22:00
St Helens Central at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate 1
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 06:00 to 23:00
Saturday - 05:50 to 23:00
Sunday - 08:00 to 22:00 -
Accessible Taxis
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
-
Booking Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Customer Help Point Located on all platforms. Links for current train running and for emergencies.
- Helpline 1
-
Helpline Contact Details
0800 138 5560 text relay 18001 0800 138 5560
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
-
Step Free Access
click here
coverage: whole station">- Category A Station
- Scooter Friendly Station
Level access to Wigan bound platform. Access by underground subway to Liverpool platform with steep ramps. Lift open for all services.
To find our more about travelling around this station, please see the 360 map click here
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Bus station 400 yards from rail station. (5 minutes walk). Busline 0871 200 2233
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
- Cycle Hire: Note http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles) Expected 2013
-
Location
Platform 1
-
Note
10 hoops
- Sheltered No
- Spaces 10
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around St Helens Central station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Car Park Charges: Free for Rail Users. £6.00 per day for Non-Rail Users. RingGo code 5704
Operator Name: Northern
Name: Station Car Park - F R E E F O R R A I L U S E R S - M U S T D I S P L A Y A P A R K I N G P E R M I T W H I C H I S A V A I L A B L E F R O M T H E B O O K I N G O F F I C E O N P U R C H A S E / P R O D U C T I O N O F V A L I D R A I L T I C K E T
Spaces: 129
Number Accessible Spaces: 7
Accessible Spaces Note:2 Electric Vehicle Charging spaces
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Station Location & Directions
- Latitude 53.45313449
- Longitude -2.730304246
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley YES Yes
- Wifi No
- Waiting Room YES Yes
-
Lost Property
Phone number: 08002006060
- Lost Property: URL https://www.nationalrail.co.uk/
- Lost Property Number 08002006060
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 23:00
Sunday - 08:00 to 22:00
-
Ticket Office Hours
Monday - Friday - 06:00 to 23:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares NT
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesMore information at www.northernrailway.co.uk/smart
-
Taxi Information
- Availability YES Yes
- Note Taxi rank and office. Accessible black cabs service the station
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
Pick Up / Drop Off on Station forecourt (off Shaw Street).
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.