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Warm weather notice

Due to expected high temperatures we may experience short-notice timetable changes due to track speed restrictions. Make sure you check travel information ahead of your journey and bring plenty of water to stay hydrated. - Find out more

Last updated 04:10 pm, 22/07

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here. - Find out more

Last updated 08:43 pm, 18/06

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August Bank Holiday travel 2019 - Please note no Grand Central services will run August 24 & 25 - Find out more

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St Austell

St Austell

St Austell station
High Cross Street
St Austell
Cornwall
PL25 4LA

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:50 to 19:00
Saturday - 06:50 to 19:00
Sunday - 09:45 to 16:45

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - 05:50 to 19:00
      Saturday - 06:50 to 19:00
      Sunday - 09:45 to 16:45
    • Accesible Ticket Machine Self service Ticket Machine is located at the entrance to platform 2.
    • Helpline No
    • National Key Toilets The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: RADAR Key Company, 11 Church Street Exmouth EX8 1PE. Tel: 01395 265543.   Fax: 01395 222088. Email: [email protected]
    • Step Free Access wholeStation
    • Step Free Access Coverage Whole Station
    • Staff Help During normal staffed hours.
  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Self service ticket machine located at the entrance to platform 2.
    • Penalty Fares GW
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:50 to 19:00
      Saturday - 06:50 to 19:00
      Sunday - 09:45 to 16:45
  • Station Information
    • ATM YES Yes
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property Phone number: 03457 000 125

      Operator Name: Lost Property enquiries 03457 000 125 (07:00-22:00 every day)
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
    • Lost Property Number 03457 000 125
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 50.33950737
    • Longitude -4.789405571
  • Parking
    • Car Parking Details
      Name: Station Car Park
      Spaces: 80
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: £3.60
      Weekly: £16.00
      Monthly: £54.00
      ThreeMonthly: £148.00
      SixMonthly: N/A
      Annual: £427.00
      Saturday: N/A
      Sunday: N/A

      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Sheltered no
    • Spaces 25
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SAU.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Downside Bus interchange and Upside Station car park

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