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St Austell Train Station
St Austell
St Austell station
High Cross Street
St Austell
Cornwall
PL25 4LA
Ticket office opening hours:
Monday - Friday - 05:50 to 19:00
Saturday - 06:50 to 19:00
Sunday - 09:45 to 16:45
- YES Waiting room
- YES Ticket machine
- YES Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
- Accessible Public Telephones YES Yes
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
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Impaired Access Staff Help Hours
Monday - Friday - 05:50 to 19:00
Saturday - 06:50 to 19:00
Sunday - 09:45 to 16:45 - Accesible Ticket Machine Self service Ticket Machine is located at the entrance to platform 2.
- Helpline No
- National Key Toilets The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: RADAR Key Company, 11 Church Street Exmouth EX8 1PE. Tel: 01395 265543. Fax: 01395 222088. Email: [email protected]
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Step Free Access
Step Free Category A Station - This station has step free access to both platforms via a liftbridge
Coverage: whole Station - Step Free Access Coverage Whole Station
- Staff Help Meeting point: Ticket office.
-
Restrooms
- Toilets YES Yes
- Baby Change No
- Toilets Note The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Self service ticket machine located at the entrance to platform 2.
- Penalty Fares GW
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Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: Yes
Smartcard Accepted
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Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:50 to 19:00
Saturday - 06:50 to 19:00
Sunday - 09:45 to 16:45
-
Ticket Office Hours
Monday - Friday - 05:50 to 19:00
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Station Information
- ATM YES Yes
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
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Lost Property
Operator Name:Please register your lost property here G W R Lost Property. It can take several days for items to turn up, we will let you know if they do.
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Staffing Level YES Yes
-
Station Location & Directions
- Latitude 50.33950737
- Longitude -4.789405571
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Parking
-
Car Parking Details
Phone number: 0345 165 2030
Address:
High Cross Street
St Austell
PL25 4LA
Operator Name: A P C O A Parking ( U K) Limited
Name: Station Car Park
Spaces: 80
Charges:
Off-peak: N/A
PerHour: N/A
Daily: £3.30
Weekly: £16.50
Monthly: £56.00
ThreeMonthly: £155.00
SixMonthly: N/A
Annual: £445.00
Saturday: N/A
Sunday: N/A
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
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Car Parking Details
Phone number: 0345 165 2030
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Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots near this station
- Telephone: Usage Type Cards And Coins
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Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Sheltered no
- Spaces 25
- Type Stands
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SAU.pdf)
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Other transportation
- Rail Replacement Services East bound buses go from the station carpark. Westbound and Newquay buses go from the bus station
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