St Austell Train Station
St Austell Train Station
St Austell
St Austell station
High Cross Street
St Austell
Cornwall
PL25 4LA
Ticket office opening hours:
Monday - Friday - 07:30 to 19:00
Saturday - 07:30 to 19:00
Sunday - 09:45 to 16:45
St Austell at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 05:30 to 20:15
Saturday - 06:00 to 20:15
Sunday - 08:45 to 16:45 -
Accessible Taxis
Yes
-
Accesible Ticket Machine
Self service Ticket Machine is located at the entrance to platform 2.
- Helpline No
-
Helpline Contact Details
08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helpline Contact URL https://www.nationalrail.co.uk/
-
National Key Toilets
The radar key is available from station staff.
-
Step Free Access
Step Free Category A Station - This station has step free access to both platforms via a liftbridge.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Meeting point: Ticket office.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SAU.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Sheltered No
- Spaces 25
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Mail and Express Services
-
Post Box: Note
The post box is at the station front.
-
Post Box: Note
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots near this station
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
car parking at this station.
address:
high cross street
st austell
pl25 4la
name: station car park
spaces: 79
number accessible spaces: 7
accessible car park equipment: yes
cctv: no
open:
monday - friday - open 24h
saturday - open 24h
sunday - open 24h
">Find out more about car parking at this station.
Address:
High Cross Street
St Austell
PL25 4LA
Name: Station Car Park
Spaces: 79
Number Accessible Spaces: 7
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
-
Car Parking Details
car parking at this station.
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
-
Station Location & Directions
- Latitude 50.33950737
- Longitude -4.789405571
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 07:30 to 19:00
Saturday - 07:30 to 19:00
Sunday - 09:45 to 16:45
-
Ticket Office Hours
Monday - Friday - 07:30 to 19:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Self service ticket machine located at the entrance to platform 2.
- Penalty Fares GW
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: NoSmartcard Accepted
-
Other transportation
-
Rail Replacement Services
Towards Newquay, Truro and Penzance - Bus station. Towards Plymouth - Station car park.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.