St Albans City

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 07:00 to 22:00
  • Impaired Access Staff Help Hours - open 24h
    - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Helpline YES Yes
  • Helpline Contact Details Please contact the helpline by phone on 0800 058 2844 or by emailing [email protected] to ensure that arrangements are in place.
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note The assisted helpline is not available on Christmas Day.
    
  • National Key Toilets Access to this toilet requires a Radar key.
  • Nearest Stations with Facilities For information on other accessible stations please check www.thameslinkrailway.com/accesibility map
  • Step Free Access Step free access throughout the station. Lifts provide access to all platforms.
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares TL
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    Smartcards cannot be purchased from this station. Please apply online at: www.thameslinkrailway.com/thekeysmartcard

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:45 to 22:00
    Saturday - 06:45 to 21:15
    Sunday - 07:30 to 21:45

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property
    Operator Name: Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
  • Lost Property: URL http://www.thameslinkrailway.com/contact-us/lost-property/
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.75048
  • Longitude -0.32754

• Parking
  • Car Parking Details Parking 1:
    

    This station is managed using number plate recognition.

    Blue badge holders must display their badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Failure to register will result in a postal penalty notice being issued. Blue badge packs MUST be displayed.

    For more information including tariffs and the number of spaces, including blue badge spaces please visit www.thameslinkrailway.com/parking or alternatively call Indigo Customer Services on 0330 123 5247 (open 24 hrs)

    
    Phone number: -
    
    Operator Name: Indigo Park Solutions Ltd
    Name: Ridgmont Road Car Park
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: http://thameslinkrailway.com/parking
    
    Parking 2:
    

    Car parking is free to blue badge holders

     

    
    Phone number: 08453194240
    
    Operator Name: A P C O A
    Name: Ridgmont Road
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Url: http://thameslinkrailway.com/parking
    
    Parking 3:
    

    This station is managed using number plate recognition.

    Blue badge holders must display their badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Failure to register will result in a postal penalty notice being issued. Blue badge packs MUST be displayed. 

    
    Phone number: -
    
    Operator Name: Indigo Park Solutions Ltd
    Name: Victoria Street Multi Storey Car Park
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Cctv: No
    Url: http://thameslinkrailway.com/parking
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (http://btwifi.co.uk/find)
  • Telephone: Usage Type Cards And Coins

• Mail and Express Services
  • Post Box: Note Post box available at station entrance

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Station Way & Ridgmont Road
  • Sheltered YES Yes
  • Spaces 1150
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/SAC.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/www.firstcapitalconnect.co.uk/lostproperty

• Taxi Information
  • Availability YES Yes
  • Note NO