St Albans City Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Accesible Ticket Machine All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
  • Helpline YES Yes
  • Helpline Contact Details If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down At the front of the station and in the station car park.
  • Step Free Access

    This is a Category A station: This station has step-free access to all platforms.

    Assistance Meeting Point is the Ticket Office

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
  • Helpline Open Note The assisted helpline is not available on Christmas Day.
    

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note Available during staffing hours.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares TL
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard

• Ticketing Hours
  • Ticket Office Hours Friday - 05:45 to 22:00
    Saturday - 06:45 to 21:15
    Sunday - 07:30 to 21:45

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property
    Operator Name: Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.75048
  • Longitude -0.32754

• Parking
  • Car Parking Details Parking 1:
    
    Operator Name: A P C O A Parking U K
    Name: Station Way Multi Storey Car Park
    Spaces: 606
    Charges:
    Off-peak: £3.65
    PerHour: N/A
    Daily: £8.70
    Weekly: £39.00
    Monthly: £150.10
    ThreeMonthly: £393.80
    SixMonthly: N/A
    Annual: £1290.10
    Saturday: £2.80
    Sunday: £2.80
    
    Number Accessible Spaces: 4
    Accessible Spaces Note:

    Free Parking is offered to all Blue Badge holders.

    All Blue Badge holders need to register their vehicles on  A P C O A Blue Badge Portal or A P C O A Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. You will need to register but parking is still free for Blue Badge holders.

    
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking
    
    Parking 2:
    
    Operator Name: A P C O A Parking U K
    Name: Ridgmont Road Car Park
    Spaces: 152
    Charges:
    Off-peak: £3.65
    PerHour: N/A
    Daily: £8.70
    Weekly: £39.00
    Monthly: £150.10
    ThreeMonthly: £393.80
    SixMonthly: N/A
    Annual: £1290.10
    Saturday: £2.80
    Sunday: £2.80
    
    Number Accessible Spaces: 4
    Accessible Spaces Note:

    Free Parking is offered to all Blue Badge holders.

    All Blue Badge holders need to register their vehicles on  A P C O A Blue Badge Portal or A P C O A Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. You will need to register but parking is still free for Blue Badge holders.

    
    Cctv: Yes
    Url: https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking
    
    Parking 3:
    
    Operator Name: A P C O A Parking U K
    Name: Victoria Street Multi Storey Car Park
    Spaces: 816
    Charges:
    Off-peak: £3.65
    PerHour: £1.30
    Daily: £8.50
    Weekly: £37.90
    Monthly: £144.70
    ThreeMonthly: £382.90
    SixMonthly: N/A
    Annual: £1236.00
    Saturday: £2.80
    Sunday: £2.80
    
    Number Accessible Spaces: 13
    Accessible Spaces Note:

    Free Parking is offered to all Blue Badge holders.

    All Blue Badge holders need to register their vehicles on  A P C O A Blue Badge Portal or A P C O A Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. You will need to register but parking is still free for Blue Badge holders.

    
    Cctv: Yes
    Url: https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (http://btwifi.co.uk/find)
  • Telephone: Usage Type Cards And Coins

• Mail and Express Services
  • Post Box: Note Post box available at station entrance

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Station Way & Ridgmont Road
  • Sheltered YES Yes
  • Spaces 1150
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/SAC.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note NO