Spring Road Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down No
  • Ramp for Train Access YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 07:00 to 11:00
    Saturday - 09:00 to 14:00
  • Accessible Taxis

    Accessible taxis are not available

  • Customer Help Point On both platforms
  • Helpline YES Yes
  • Helpline Contact Details

    0800 0248998

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    24 hours, 7 days a week (except Christmas Day and Boxing Day)

    
    
  • Step Free Access

    This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

  • First Class Lounge No
  • National Key Toilets No
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • National Key Toilets

    N/A

  • Nearest Stations with Facilities HLG

• Baggage Services
  • Left Luggage: Phone
    Operator Name: None
  • Left Luggage: URL https://www.nationalrail.co.uk/
  • Left Luggage: Available No

• Bus information
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SRI.pdf)
  • Bus Service: Availability YES Yes

• Cycle Storage
  • Availability No
  • Spaces No
  • Closed Circuit TV No
  • Sheltered No

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone YES Yes
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Spring Road station (http://btopenzone.hotspot-directory.com )

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note

    N/A

• Station Location & Directions
  • Latitude 52.44342372
  • Longitude -1.837384708

• Station Information
  • ATM No
  • Baby Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Showers No
  • Wifi No
  • Waiting Room No
  • Staffing Level No
  • Bureau De Change No
  • Station Buffet No
  • Trolley No
  • Lost Property
    Operator Name: None
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Spring Road Station is accredited by the Secure Station Scheme**
  • Information Systems DepartureScreensAnnouncements

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 07:00 to 11:00
    Saturday - 09:00 to 14:00
    Sunday

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    
  • Ticket Machine YES Yes
  • Customer Service Note A Permit to Travel Machine is available for use when the Ticket Office is closed.
  • Penalty Fares LM

• Taxi Information
  • Availability YES Yes
  • Note Taxi Rank opposite station.

• Other transportation
  • Rail Replacement Services

    Rail replacement vehicles will operate from the public service bus stops on Spring Road.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.