Southend East Train Station
Southend East Train Station
Southend East
Southend East station
Ambleside Drive
Southend-on-Sea
Essex
SS1 2UP
Ticket office opening hours:
Monday - Friday - 05:15 to 18:00
Saturday - 06:30 to 15:30
Sunday - 08:00 to 15:15
Southend East at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate 1
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
- Impaired Access Staff Help Hours Monday - Friday - 06:00 to 19:30
-
Booking Office Counter
Customer Service Staff
- Helpline 1
-
Helpline Contact Details
03457 44 44 22
- Helpline Contact URL https://www.nationalrail.co.uk/
-
National Key Toilets
Platform 1. This can be accessed using a radar key.
-
Step Free Access
Step free access is only available from Ambleside Drive to platform 1 (London bound)
Coverage: partial Station - Step Free Access Coverage No Part of Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SOE.pdf)
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
-
Location
Outside ticket office on platform 1 and at Riviera Drive entrance
- Sheltered YES Yes
- Spaces 17
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Phone number: 01702 215 000
Address:
Riviera Drive
Southend-on-Sea
SS1 2QY
Operator Name: Southend-on- Sea Borough Council
Name: Station Car Park
Spaces: 207
Free: true
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No
Open:
- open 24h
- open 24h
Saturday - open 24h
Sunday - open 24h
Url: http://www.southend.gov.uk/
-
Car Parking Details
Phone number: 01702 215 000
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
-
Station Location & Directions
- Latitude 51.5389761049
- Longitude 0.7318291094
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room 1
-
Lost Property
Phone number: 03457 44 44 22
Operator Name: Operated by c2c - Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
- Customer Service Note Monday - Friday, 08:00 - 20:00 Saturday, Sunday, Public Holidays: 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) [email protected]
- Information Systems DepartureScreensAnnouncements
- Lost Property Note Closed Christmas Day and Boxing Day
- Lost Property Number 03457 44 44 22
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:15 to 18:00
Saturday - 06:30 to 15:30
Sunday - 08:00 to 15:15
-
Ticket Office Hours
Monday - Friday - 05:15 to 18:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares CC
-
Smartcard Notes
http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.">Smartcard Issued: No
Smartcard Validator: YesFor additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
-
Other transportation
-
Rail Replacement Services
c2c Rail Replacement at the end of Ilfracombe Ave on Southchurch Road:
- Buses toward Southend/London at Bus Stop A, in front of the Car Park (W3W ///puppy.mash.pushy)
- Buses toward Shoeburyness at Bus Stop B, in front of HARP Charity Shop (W3W ///plots.limit.trades)
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.