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Warm weather notice

Due to expected high temperatures we may experience short-notice timetable changes due to track speed restrictions. Make sure you check travel information ahead of your journey and bring plenty of water to stay hydrated. - Find out more

Last updated 04:10 pm, 22/07

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here. - Find out more

Last updated 08:43 pm, 18/06

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August Bank Holiday travel 2019 - Please note no Grand Central services will run August 24 & 25 - Find out more

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Southend East

Southend East

Southend East station
Ambleside Drive
Southend-on-Sea
Essex
SS1 2UP

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:15 to 20:30

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 19:30
    • Booking Office Counter

      Customer Service Staff

    • Helpline YES Yes
    • Helpline Contact Details 03457 44 44 22
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • National Key Toilets Platform 1. This can be accessed using a radar key.
    • Step Free Access

      Step free access is only available from Ambleside Drive to platform 1 (London bound)


      Coverage: no Part Of Station
    • Step Free Access Coverage No Part of Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      The toilets are located on Platform 1.

      The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares CC
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station. 

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:15 to 20:30
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property Phone number: 03457 44 44 22

      Operator Name: Operated by c2c
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Monday - Friday, 08:00 - 20:00 Saturday, Sunday, Public Holidays: 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) [email protected]
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Note Closed Christmas Day and Boxing Day
    • Lost Property Number 03457 44 44 22
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.5389761049
    • Longitude 0.7318291094
  • Parking
    • Car Parking Details Phone number: 01702 215 000

      Address:
      Riviera Drive
      Southend-on-Sea
      SS1 2QY

      Operator Name: Southend-on- Sea Borough Council
      Name: Station Car Park
      Spaces: 207
      Free: true
      Cctv: No
      Open:
      - open 24h
      - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.southend.gov.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location Outside ticket office on platform 1 and at Riviera Drive entrance
    • Sheltered YES Yes
    • Spaces 17
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SOE.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Bus stops adjacent to Ilfracombe Avenue on Southchurch Road (London bound)

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