Southampton Central Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note In main entrance and both booking halls
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Southampton Central ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:40 to 20:45
    Saturday - 06:00 to 20:45
    Sunday - 06:30 to 20:45

• Subway/transit
  • Metro: Availability No

• Station Location & Directions
  • Latitude 50.90743864
  • Longitude -1.413602474

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The toilets are located in the Waiting Rooms on Platforms 1 and 4. The National key toilets are located on Platforms 1 and 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]

• Station Information
  • Post Box YES Yes
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property 1
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes

• Parking
  • Car Parking Details Parking 1:
    

    Weekend tickets available after 1200 Friday £10.00

    Off Peak from 1600 Monday to Sunday

    
    
    Name: Station Car Park - upside
    Spaces: 182
    Charges:
    Off-peak: £3.50
    PerHour: N/A
    Daily: £9.30
    Weekly: £45.90
    Monthly: £125.90
    ThreeMonthly: £377.70
    SixMonthly: N/A
    Annual: £1149.00
    Saturday: £5.00
    Sunday: £5.00
    Note:

    Bank Holiday £5.00 

    
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    

    Weekend tickets available after 1200 Friday £13.20

    Off Peak from 1600 Monday to Sunday

    
    
    Name: Premium-downside
    Spaces: 19
    Charges:
    Off-peak: £4.50
    PerHour: N/A
    Daily: £13.50
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: £6.50
    Sunday: £6.50
    Note:

    Bank Holiday £6.50 

    
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: No
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Southampton Central station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Mail and Express Services
  • Post Box: Note

    Outside Platform 1 entrance 

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Brompton Dock 0208 232 3931 www.bromptondock.co.uk (http://www.bromptondock.co.uk/)
  • Location

    Platform 1 - 200 spaces

    Platform 4 - 44 spaces

    Outside Platform 4 entrance - 4 spaces

    Outside Platform 1 entrance - A new bike hut with 140 two tier spaces

  • Note

    There is partial CCTV coverage of the Cycle Storage Area.

  • Sheltered YES Yes
  • Spaces 392
  • Type
    Lockers
    Stands
    Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SOU.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Impaired Access Staff Help Hours Saturday - to
    Sunday - to
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Help points are available on all platforms
  • Helpline 1
  • Helpline Contact Details 0800 5282100
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours a day, except Christmas Day and Boxing Day
    
  • Step Free Access

    Step-free category A Station - This station has step-free access to all platforms.

    Please be aware that this station has no tactile paving on the platform edge.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    The station is staffed 24 hours a day. 

• Other transportation
  • Port YES Yes
  • Cycle Hire YES Yes
  • Port UniLink bus route U1 provides a regular service from the station forecourt to the Town Quay. For details: www.unilinkbus.co.uk  
  • Rail Replacement Services

    Rail replacement bus service goes from the north side (Blechynden Terrace) during engineering works. Overnight onward transport goes from the South side (West Quay side)