Somerleyton Train Station
Somerleyton Train Station
Somerleyton
Somerleyton station
Station Road
Somerleyton
Norfolk
NR32 5QN
Ticket office opening hours:
no information
Somerleyton at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines No
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Customer Help Point Help points available on platforms 1 and 2
- Helpline YES Yes
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
08:00 - 20:00
- Step Free Access
- Step Free Access Coverage Whole Station
-
Staff Help
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By using one of the two Help Points at this station
Assistance meeting point is on the platform.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Location
There are six wheel racks located between the station car park and Platform 2 (for trains towards Lowestoft), next to the entrance gate on to the platform.
-
Note
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6Sheffield Stand spaces
- Sheltered No
- Spaces 6
- Type Racks
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Somerleyton station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Email: [email protected]
Phone number: 0345 600 7245
Operator Name: Greater Anglia
Name: Station Car Park
Spaces: 8
Free: true
Number Accessible Spaces: 1
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Email: [email protected]
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 52.51025111
- Longitude 1.652277542
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
- Staffing Level No
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection No
- Ticket Machine No
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Other transportation
-
Rail Replacement Services
For pre-planned rail replacement ONLY- Served by minibus from Somerleyton Station Car Park which runs between Haddiscoe, Somerleyton and Lowestoft (as a shuttle for local journeys). This service connects into the main rail replacement bus service between Norwich and Lowestoft.
During emergency rail replacement please use other local stations, use the help point or speak to Station staff.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.