Standalone QTT
Smethwick Rolfe Street Train Station
Smethwick Rolfe Street
Smethwick Rolfe Street station
Rolfe Street
Smethwick
West Midlands
B66 2AF
Ticket office opening hours:
Monday - Friday - 07:00 to 18:00
Saturday - 08:00 to 17:00
Sunday
- NO Waiting room
- NO Ticket machine
- NO Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines No
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 07:00 to 18:00
Saturday - 08:00 to 17:00 -
Accessible Taxis
Accessible taxis are available
- Customer Help Point On both platforms
- Helpline 1
-
Helpline Contact Details
0800 0248998
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
24 hours, 7 days a week (except Christmas Day and Boxing Day)
-
National Key Toilets
N/A
-
Step Free Access
This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Coverage: partial Station - Step Free Access Coverage No Part of Station
-
Staff Help
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
-
Restrooms
- Toilets No
- Baby Change No
-
Toilets Note
N/A
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine No
- Penalty Fares LM
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 07:00 to 18:00
Saturday - 08:00 to 17:00
Sunday
-
Ticket Office Hours
Monday - Friday - 07:00 to 18:00
-
Subway/transit
- Metro: Availability No
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
- Information Systems DepartureScreensAnnouncements
- Staffing Level No
-
Station Location & Directions
- Latitude 52.49639441
- Longitude -1.97064313
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Smethwick Rolfe Street station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Cycle Storage
- Availability 1
- Closed Circuit TV No
- Sheltered YES Yes
- Spaces 4
- Type Stands
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SMR.pdf)
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Taxi Information
- Availability YES Yes
- Note Smethwick Rolfe Street (SMR) Station Cedar 0121 5557888 Bearwood 0121 4201111 Redline 01214292122
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Other transportation
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Rail Replacement Services
In the event of engineering the bus/coach will collect from: Picks up/sets down at public service bus stops on either side of Rolfe Street immediately in front of main entrance to station building.
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Rail Replacement Services
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