Shrewsbury

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Saturday - 05:00 to 01:00
    Sunday - 07:00 to 00:45
  • Helpline YES Yes
  • Helpline Contact Details 03333 211202
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
  • Step Free Access

     The platforms are accessible. Lifts connect all platforms.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Help provided at the following times and by on train staff outside staffing hours

    0500 - 0100 Mondays to Saturdays

    0700 - 0045 Sundays

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note On the left in the station subway
  • Penalty Fares http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:20 to 20:40
    Saturday - 05:20 to 19:30
    Sunday - 07:30 to 19:30

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Managed by Transport for Wales
  • Lost Property: URL http://www.arrivatrainswales.co.uk/lostproperty
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.71141159
  • Longitude -2.74894276

• Parking
  • Car Parking Details Parking 1:
    

    Visit www.ncp.co.uk for parking prices. 

    
    Email: [email protected]
    Phone number: 08450 507 080
    
    Operator Name: National Car Parks Ltd
    Name: Howard Street
    Spaces: 145
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    Note:

    Visit www.ncp.co.uk for parking prices.   

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk/
    
    Parking 2:
    

    Visit www.ncp.co.uk for parking prices. 

    
    Email: [email protected]
    Phone number: 08450 507 080
    
    Operator Name: National Car Parks Ltd
    Name: Station Forecourt
    Spaces: 11
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    Note:

    Visit www.ncp.co.uk for parking prices.   

    
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Shrewsbury station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location on Platform 7
  • Note

    45 hoops

  • Sheltered YES Yes
  • Spaces 100
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Bus stops are located near the station on Castle Street.  Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk (http://www.arrivabus.co.uk/) Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL http://www.arrivatrainswales.co.uk

• Taxi Information
  • Availability YES Yes
  • Note pick up and set down

• Other transportation
  • Rail Replacement Services

    Wait at the station forecourt