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Shrewsbury Train Station

Shrewsbury Train Station

Shrewsbury

Shrewsbury Station

Castle Foregate
Shrewsbury
Shropshire
SY1 2DQ

Ticket office opening hours:

Monday - Friday - 05:20 to 20:40
Saturday - 05:20 to 19:40
Sunday - 07:20 to 19:40

GET DIRECTIONS

Shrewsbury at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Saturday - 04:00 to 01:00
      Sunday - 07:00 to 00:45
    • Accesible Ticket Machine

      Ticket machines are located in the subway at the station entrance.
    • Helpline YES Yes
    • Helpline Contact Details

      03333 211202
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Access Ticket Gate

      Wide aisle ticket gates available.

    • Impared Mobility Set Down

      Set down/ pick up point is located at the station front, under a canopy.

    • National Key Toilets

      The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
    • Step Free Access

      Category A.

      Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Monday to Saturday 04:00 to 01:00

      Sunday 07:00 to 00:45

      Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

  • Parking

    • Car Parking Details Parking 1:

      Operator Name: A P C O A
      Name: Howard Street ( Long Stay)
      Spaces: 145
      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      - open 24h
      - open 24h
      Url: https://www.apcoa.co.uk/tfwr

      Parking 2:

      Operator Name: A P C O A
      Name: Station Forecourt ( Short Stay)
      Spaces: 8
      Number Accessible Spaces: 5
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      - open 24h
      - open 24h
      Url: https://www.apcoa.co.uk/tfwr

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Bus stops are located near the station on Castle Street.  Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk (http://www.arrivabus.co.uk/) Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      There are several cycle parking areas at Shrewsbury station. 20 Rail stands providing for up to 40 bicycle parking spaces are located at the northern end of Platform 7. These are beyond the gateline. 10 Rail stands providing for up to 20 bicycle parking spaces are located to the right of the main station entrance, by the station forecourt. 6 Rail stands providing for up to 12 bicycle parking spaces are located on Platform 3.

    • Note

      45 hoops
    • Sheltered YES Yes
    • Spaces 72
    • Type Stands

  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Shrewsbury station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins

  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.

  • Station Location & Directions

    • Latitude 52.71141159
    • Longitude -2.74894276

  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property transport for wales">Phone number: 03333 211 202

      Operator Name: Transport for Wales
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 03333 211 202
    • Staffing Level YES Yes

  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 05:20 to 20:40
      Saturday - 05:20 to 19:40
      Sunday - 07:20 to 19:40

  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note On the left in the station subway
    • Penalty Fares AW
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No

  • Taxi Information

    • Availability YES Yes
    • Note pick up and set down

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.