Shrewsbury Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Saturday - 05:00 to 01:00
    Sunday - 07:00 to 00:45
  • Accesible Ticket Machine

    The ticket machine(s) take cash, and major debit and credit cards.

  • Helpline 1
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    The National key toilets are located on Platform 4a; these toilets are operated by a radar key.

  • Step Free Access

    Category B.

    Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Monday to Saturday 05:00 to 01:00

    Sunday 07:00 to 00:45

    Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note On the left in the station subway
  • Penalty Fares AW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:20 to 20:40
    Saturday - 05:20 to 19:40
    Sunday - 07:20 to 19:40

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.71141159
  • Longitude -2.74894276

• Parking
  • Car Parking Details Parking 1:
    
    Operator Name: A P C O A
    Name: Howard Street
    Spaces: 145
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    - open 24h
    - open 24h
    Url: https://www.apcoa.co.uk/tfwr
    
    Parking 2:
    
    Operator Name: A P C O A
    Name: Station Forecourt
    Spaces: 11
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    - open 24h
    - open 24h
    Url: https://www.apcoa.co.uk/tfwr
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Shrewsbury station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    There are several cycle parking areas at Shrewsbury station. 28 Rail stands providing for up to 55 bicycle parking spaces are located at the northern end of Platform 7. These are beyond the gateline. 8 Rail stands providing for up to 16 bicycle parking spaces are located to the right of the main station entrance, by the station forecourt. 2 Rail stands providing for up to 4 bicycle parking spaces are located by the exit from the station forecourt onto Castle Gates. 6 Rail stands providing for up to 12 bicycle parking spaces are located at the north end of Platform 3. 3 Rail stands providing for up to 6 bicycle parking spaces are located in the middle of Platform 3.

  • Note

    45 hoops

  • Sheltered YES Yes
  • Spaces 93
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Bus stops are located near the station on Castle Street.  Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk (http://www.arrivabus.co.uk/) Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note pick up and set down

• Other transportation
  • Rail Replacement Services

    The rail replacement bus stop is at the station front.