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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Shotton

Shotton

Shotton Station
Chester Road West
Shotton
Flintshire
CH5 1BX

GET DIRECTIONS

Ticket office opening hours:

Friday - 07:30 to 12:30
Saturday - 08:45 to 13:45
Sunday

  • NO Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Helpline YES Yes
    • Helpline Contact Details 03333 211202
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access

      Shotton station is split into two levels. Shotton and Shotton High Level

       

      Shotton - Platforms 1 and 2 - No wheelchair access to Platform 1 (to Chester). Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. 

      Customers advised to travel to Flint and change trains.

      Nearest fully accessible station to Shotton - Flint

       

      Shotton High Level - Platform 3 and 4 - No wheelchair access between platforms.  Steep paths to platforms via Chester Road West and under bridge.

      Nearest fully accessible station to Shotton High Level - Hawarden Bridge

       


      Coverage: no Part Of Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      No platform staff available at the station however assistance is provided by the Conductor on the train.

  • Restrooms
    • Toilets No
    • Baby Change No
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Friday - 07:30 to 12:30
      Saturday - 08:45 to 13:45
      Sunday
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 03333 211 202

      Operator Name: Managed by Transport for Wales
    • Lost Property: URL http://www.arrivatrainswales.co.uk/lostproperty
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
    • Information Systems DepartureScreensArrivalScreens
    • Lost Property Number 03333 211 202
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 53.2125552
    • Longitude -3.038434376
  • Parking
    • Car Parking Details Phone number: 03333211202

      Operator Name: Local Authority
      Name: Station Car Park
      Spaces: 20
      Free: true
      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Shotton station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location in the car park
    • Note

      10 hoops

    • Sheltered no
    • Spaces 20
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note The nearest bus stops are located outside the station on Chester Road West.
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL http://www.arrivatrainswales.co.uk
  • Taxi Information
    • Availability YES Yes
    • Note Taxi office outside the station.
  • Other transportation
    • Rail Replacement Services

      Wait by the pub at the corner of Alexandra Street and Chester Road West

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