Skip to main content

Standalone QTT

Shotton Train Station

What are Shotton train station's opening hours?

Shotton station opening hours are:

no information

Ticket office opening hours:

Monday - Friday - 07:30 to 12:30
Saturday - 08:45 to 13:45


Shotton Station
Alexandra Street


Ticket office opening hours:

Monday - Friday - 07:30 to 12:30
Saturday - 08:45 to 13:45

  • NO Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Accesible Ticket Machine

      The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

    • Helpline YES Yes
    • Helpline Contact Details

      03333 211202

    • Helpline Contact URL
    • Step Free Access

      Category B3.

      Shotton station is split into two levels. Shotton and Shotton High Level.

      At Shotton (Platforms 1 and 2):

      No wheelchair access to Platform 1 (to Chester).

      Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. 

      Customers are advised to travel to Flint and change trains.

      The nearest fully accessible station to Shotton is Flint.

      Shotton High Level (Platforms 3 and 4):

      No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.

      The nearest fully accessible station to Shotton High Level is Hawarden Bridge.

      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note The nearest bus stops are located outside the station on Chester Road West.
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      10 Sheffield stands providing 20 cycle parking spaces under shelter are located adjacent to the westbound platform on the Chester to Holyhead line.

      2 lockers, provided by Flintshire County Council, are situated in the car park and adjacent to the ramp leading you to the Bidston bound platform on the Borderlands line.

    • Note

      10 stands providing a total of 20 spaces are located under a shelter, and adjacent to the westbound platform on the Chester to Holyhead line (formerly known as Shotton Low Level)

    • Sheltered YES Yes
    • Spaces 20
    • Type
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Shotton station (
    • Telephone: Usage Type Cards And Coins
  • Parking
    • Car Parking Details Phone number: 01352 752121

      -Alexandra Street
      CH5 1DL

      Operator Name: Flintshire County Council
      Name: Station Car Park
      Spaces: 29
      Daily: £1.50

      Further information on this car park is available on Flintshire County Council's website section on parking Car parks (

      Number Accessible Spaces: 3
      Accessible Car Park Equipment: Yes
      Cctv: No
      Monday - Sunday - open 24h
  • Restrooms
    • Toilets No
    • Baby Change No
  • Station Location & Directions
    • Latitude 53.2125552
    • Longitude -3.038434376
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property Phone number: 03333 211 202

      Operator Name: Transport for Wales
    • Lost Property: URL
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at (
    • Information Systems DepartureScreensArrivalScreens
    • Lost Property Number 03333 211 202
    • Staffing Level YES Yes
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 07:30 to 12:30
      Saturday - 08:45 to 13:45
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares AW
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No

      Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

      To get a TFW Smartcard, visit our website:

  • Taxi Information
    • Availability YES Yes
    • Note Taxi office outside the station.
  • Other transportation
    • Rail Replacement Services

      The rail replacement bus stop is a local bus/coach stop near the Riverside URC Church.

Useful links
Ticket types and fares

Discover our range of ticket types and find the best fares for your journey

Ticket types and fares
Destinations and attractions

Find out more about the most popular destinations on our network

Destinations & attractions
Changes to train times

Look for planned changes to timetables on the dates you are due to travel

Changes to train times
Popular routes

Discover the most popular routes on our network and plan your next journey

Popular routes

Search box