Shotton Train Station
Shotton Train Station
Shotton
Shotton Station
Alexandra Street
Shotton
Flintshire
CH5 1DL
Ticket office opening hours:
Monday - Friday - 07:30 to 12:30
Saturday - 08:45 to 13:45
Sunday
Shotton at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points No
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Impaired Access Staff Help Hours
Monday - Friday - 07:30 to 12:30
Saturday - 08:45 to 12:45
Sunday -
Accesible Ticket Machine
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. They are touchscreen controls.
- Helpline YES Yes
-
Helpline Contact Details
03333 211202
- Helpline Contact URL https://www.nationalrail.co.uk/
- Nearest Stations with Facilities CTR
-
Step Free Access
Category B3.
Shotton station is split into two levels. Shotton and Shotton High Level.
At Shotton (Platforms 1 and 2):
No wheelchair access to Platform 1 (to Chester).
Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street.
Customers are advised to travel to Flint and change trains.
Shotton High Level (Platforms 3 and 4):
No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.
The nearest fully accessible station to Shotton High Level is Hawarden Bridge.
Coverage: partial Station - Step Free Access Coverage No Part of Station
-
Staff Help
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note The nearest bus stops are located outside the station on Chester Road West.
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
10 Sheffield stands providing 20 cycle parking spaces under shelter are located adjacent to the westbound platform on the Chester to Holyhead line.
2 lockers, provided by Flintshire County Council, are situated in the car park and adjacent to the ramp leading you to the Bidston bound platform on the Borderlands line.
-
Note
10 stands providing a total of 20 spaces are located under a shelter, and adjacent to the westbound platform on the Chester to Holyhead line (formerly known as Shotton Low Level)
- Sheltered YES Yes
- Spaces 22
-
Type
Stands
Lockers
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Shotton station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
car parks (flintshire.gov.uk)
number accessible spaces: 3
accessible car park equipment: yes
cctv: no
open:
monday - sunday - open 24h
url: https://www.nationalrail.co.uk/">Phone number: 01352 752121
Address:
-Alexandra Street
-Shotton
CH5 1DL
Operator Name: Flintshire County Council
Name: Station Car Park
Spaces: 26
Charges:
Daily: £1.50
Note:Parking charges apply. Further information on this car park is available on Flintshire County Council's website section on parking. Car parks (flintshire.gov.uk)
Number Accessible Spaces: 3
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
car parks (flintshire.gov.uk)
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 53.2132
- Longitude -3.03789
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
transport for wales">Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreensArrivalScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 07:30 to 12:30
Saturday - 08:45 to 13:45
Sunday
-
Ticket Office Hours
Monday - Friday - 07:30 to 12:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares AW
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: NoLoad a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.
To get a TFW Smartcard, visit our website: www.tfw.wales
-
Taxi Information
- Availability YES Yes
- Note Taxi office outside the station.
-
Other transportation
-
Rail Replacement Services
The rail replacement bus stop is a local bus/coach stop near the Rivertown URC Church.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.