Shotton Train Station

• YES Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 07:30 to 12:30
    Saturday - 08:45 to 12:45
    Sunday
  • Accesible Ticket Machine

    The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. They are touchscreen controls.

  • Helpline YES Yes
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities CTR
  • Step Free Access

    Category B3.

    Shotton station is split into two levels. Shotton and Shotton High Level.

    At Shotton (Platforms 1 and 2):

    No wheelchair access to Platform 1 (to Chester).

    Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. 

    Customers are advised to travel to Flint and change trains.

    Shotton High Level (Platforms 3 and 4):

    No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.

    The nearest fully accessible station to Shotton High Level is Hawarden Bridge.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note The nearest bus stops are located outside the station on Chester Road West.

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    10 Sheffield stands providing 20 cycle parking spaces under shelter are located adjacent to the westbound platform on the Chester to Holyhead line.

    2 lockers, provided by Flintshire County Council, are situated in the car park and adjacent to the ramp leading you to the Bidston bound platform on the Borderlands line.

  • Note

    10 stands providing a total of 20 spaces are located under a shelter, and adjacent to the westbound platform on the Chester to Holyhead line (formerly known as Shotton Low Level)

  • Sheltered YES Yes
  • Spaces 22
  • Type
    Stands
    Lockers

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Shotton station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Phone number: 01352 752121
    
    Address:
    -Alexandra Street
    -Shotton
    CH5 1DL
    
    Operator Name: Flintshire County Council
    Name: Station Car Park
    Spaces: 26
    Charges:
    Daily: £1.50
    Note:

    Parking charges apply. Further information on this car park is available on Flintshire County Council's website section on parking. Car parks (flintshire.gov.uk)

    
    
    Number Accessible Spaces: 3
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Restrooms
  • Toilets No
  • Baby Change No

• Station Location & Directions
  • Latitude 53.2132
  • Longitude -3.03789

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 07:30 to 12:30
    Saturday - 08:45 to 13:45
    Sunday

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares AW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.

    To get a TFW Smartcard, visit our website: www.tfw.wales

• Taxi Information
  • Availability YES Yes
  • Note Taxi office outside the station.

• Other transportation
  • Rail Replacement Services

    The rail replacement bus stop is a local bus/coach stop near the Rivertown URC Church.