Skip to main content

NUS Banner

You can now book Grand Central tickets up to six months in advance - Find out more

Students save 25% on Grand Central Advance tickets - Find out more

Standalone QTT

Search box

Shepherd's Bush Train Station

Shepherd's Bush

Shepherd's Bush station
Holland Park Roundabout
Shepherd's Bush
Greater London
W12 8LB

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 05:01 to 21:00
Saturday - 05:06 to 19:45
Sunday - 07:20 to 17:00

  • NO Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Induction Loop YES Yes
    • Helpline
    • Step Free Access Coverage Whole Station
    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impared Access Ticket Gate 1
    • Impaired Accessible Ticket Machines YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours Saturday - 06:00 to 23:45
      Sunday - 07:30 to 00:02
    • Nearest Stations with Facilities

      Kensington Olympia

    • Step Free Access

       Station Category A . This station has step free access to all platforms . Access from the ticket hall entrance only.


      Coverage: whole Station
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 05:01 to 21:00
      Saturday - 05:06 to 19:45
      Sunday - 07:20 to 17:00
  • Subway/transit
    • Metro: Availability YES Yes
    • Metro: Note Shepherds Bush London Underground Station (Central Line) is approximately 2 minutes walk away
  • Restrooms
    • Toilets No
    • Baby Change No
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
  • Mail and Express Services
    • Post Box: Note Post Office located nearby
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SPB.pdf)
  • Ticketing Services & Information
    • Oyster Pre-Pay YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Main entrance
    • Oyster Notes

      New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office

    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
      Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
  • Station Information
    • ATM YES Yes
    • Baby Change No
    • Bureau De Change No
    • Lost Property
    • Station Buffet YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Post Box No
    • Shops YES Yes
    • Seated Area No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.5052892923
    • Longitude -0.2176522962
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Closed Circuit TV YES Yes
    • Spaces No
    • Availability
    • Sheltered No
  • Other transportation
    • Rail Replacement Services

      Use Bus stop D in Ariel Way for westbound services to Clapham Junction

Useful links
Ticket types and fares

Discover our range of ticket types and find the best fares for your journey

Ticket types and fares
Destinations and attractions

Find out more about the most popular destinations on our network

Destinations & attractions
Changes to train times

Look for planned changes to timetables on the dates you are due to travel

Changes to train times
Popular routes

Discover the most popular routes on our network and plan your next journey

Popular routes