Shepherd's Bush Train Station
Shepherd's Bush Train Station
Shepherd's Bush
Shepherd's Bush station
Holland Park Roundabout
Shepherd's Bush
Greater London
W12 8LB
Ticket office opening hours:
Monday - Friday - to
Saturday - 09:15 to 14:45
Sunday - 10:15 to 11:15
Shepherd's Bush at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Saturday - 06:00 to 23:45
Sunday - 07:30 to 00:02 - Helpline No
-
Helpline Contact Details
0343 222 1234
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Nearest Stations with Facilities
Kensington Olympia
-
Step Free Access
Station Category A . This station has step free access to all platforms . Access from the ticket hall entrance only.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SPB.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Mail and Express Services
-
Post Box: Note
Post Office located nearby
-
Post Box: Note
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 51.5052892923
- Longitude -0.2176522962
-
Station Information
- ATM YES Yes
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops YES Yes
- Seated Area No
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
- Lost Property: URL https://www.nationalrail.co.uk/
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability YES Yes
- Metro: Note Shepherds Bush London Underground Station (Central Line) is approximately 2 minutes walk away
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - to
Saturday - 09:15 to 14:45
Sunday - 10:15 to 11:15
-
Ticket Office Hours
Monday - Friday - to
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Customer Service Note Main entrance
-
Oyster Notes
New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office
- Penalty Fares LO
-
Smartcard Notes
www.southernrailway.com/thekey or pick up an application form from a southern ticket office.">Smartcard Issued: No
Smartcard Validator: NoSouthern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
-
Other transportation
-
Rail Replacement Services
Use Bus stop D in Ariel Way for westbound services to Clapham Junction
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.