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Shadwell Train Station

Shadwell Train Station

Shadwell

Shadwell station

Cable Street
Shadwell
London
E1 2QF

Ticket office opening hours:

Monday - Friday - 07:30 to 10:00

GET DIRECTIONS

Shadwell at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis
    • First Class Lounge
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate 1
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access No
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Friday - 05:33 to 00:41
      - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 23:59
      Saturday - 05:30 to 23:59
      Sunday - 06:45 to 23:59
    • Helpline 1
    • Helpline Contact Details

      0343 222 1234


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Nearest Stations with Facilities

      Fenchurch Street

    • Step Free Access wholeStation
    • Step Free Access Coverage No Part of Station
  • Airport

    • Availability YES Yes
    • Note Change at Shadwell for Docklands Light Railway to/from London City Airport
  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SDE.pdf)
  • Cycle Storage

    • Availability 1
    • Closed Circuit TV YES Yes
    • Sheltered No
    • Spaces 2
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Location & Directions

    • Latitude 51.510931
    • Longitude -0.057454
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 0845 330 9882
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Number 0845 330 9882
    • Staffing Level YES Yes
  • Subway/transit

    • Metro: Availability YES Yes
    • Metro: Note Shadwell DLR station within 100 yards
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 07:30 to 10:00
  • Ticketing Services & Information

    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LO
    • Smartcard Notes www.southernrailway.com/thekey or pick up an application form from a southern ticket office.

      ">Smartcard Issued: No
      Smartcard Validator: Yes

       Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

  • Other transportation

    • Rail Replacement Services

      Use bus stop

      B in Cable Street for northbound buses towards Shoreditch High Street / Dalston Junction/Dalston Kingsland

      C in Cannon Street Road for southbound buses towards New Cross Gate

      use local buses to Wapping

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.