Scarborough

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 23:35
    Saturday - 06:15 to 23:35
    Sunday - 08:00 to 23:00
  • Accesible Ticket Machine

    The ticket machine is located within the Booking Hall. 

  • Customer Help Point Help Points are available in the Booking Hall, on platforms 4/5 and adjacent to Platform 2 to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  
  • Helpline Please call 0800 107 2149 to book assistance at this station. 
  • Helpline Contact Details 0800 107 2149
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets The toilets are located on Platform 3; these toilets are operated by a radar key.
  • Step Free Access Level access is provided from the station entrance to all platforms. This station is staffed for all services. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The toilets are located on Platform 3. The toilets are located on Platform 3; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 20:00
    Saturday - 06:15 to 20:00
    Sunday - 08:30 to 20:00

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 0345 600 1672
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note  To speak to a member of our team please call 0345 600 1671 
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 0345 600 1672
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 54.27980423
  • Longitude -0.405706875

• Parking
  • Car Parking Details
    Operator Name: Apcoa on Behalf of First Trans Pennine Express
    Name: Station Car Park
    Spaces: 84
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £4.20
    Weekly: £19.50
    Monthly: £63.00
    ThreeMonthly: £157.00
    SixMonthly: N/A
    Annual: £495.00
    Saturday: £4.20
    Sunday: £4.20
    
    Number Accessible Spaces: 7
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Scarborough station (https://www.o2wifi.co.uk/hotspot/)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Bike It - 10 minute walk from station. Hire company offering full range of cycles for the entire family. Delivery / collection service available. More details at www.bikeitcyclewarehouse.com (http://www.bikeitcyclewarehouse.com)
  • Location Platform 3
  • Sheltered YES Yes
  • Spaces 26
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SCA.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note The nearest taxi rank is outside the station.

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    Pick up /Drop off at the service bus stops on the main road outside of the station