Saxmundham Train Station
Saxmundham Train Station
Saxmundham
Saxmundham station
Station Approach
Saxmundham
Suffolk
IP17 1BW
Ticket office opening hours:
no information
Saxmundham at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
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Accessibility
-
Helpline Open Note
08:00 - 20:00
- Impaired Access Staff YES Yes
- Impaired Access Ticket Gate No
- Impaired Mobility Set Down No
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheelchairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
-
Accessible Ticket Machine
Note: ticket machine is card only (not cash)
- Customer Help Point On each platform
- Helpline YES Yes
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
- Nearest Stations with Facilities IPS
-
Step Free Access
https://www.orr.gov.uk/media/10955
assistance meeting point is on the platform.
coverage: partial station">This station has step free access to both platforms from Station Approach, with approximately 30 metres between the two entrances which are either side of the level crossing.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Coverage: partial Station - Step Free Access Coverage Whole Station
- Staff Help
-
Helpline Open Note
-
Parking
-
Car Parking Details
Email: [email protected]
Phone number: 0345 050 7080
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 44
Charges:
Daily: £3.00
Annual: £328.00
Number Accessible Spaces: 16
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/saxmundham-greater-anglia/
-
Car Parking Details
Email: [email protected]
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Local town services only
-
Dining and Shopping
- Dining & Shopping: Station Buffet No
- Dining & Shopping: Shops No
-
Station Location & Directions
- Latitude 52.21491694
- Longitude 1.490176361
-
Station Information
- Post Box YES Yes
- Showers No
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Trolley No
- Wifi No
- Waiting Room YES Yes
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
- Information Systems DepartureScreensArrivalScreens
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: Yes
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Location
There are five cycle stands on Platform 1 (for trains towards Ipswich) which are next to the entrance on to the platform from the station car park, beyond the former station building.
- Sheltered No
- Spaces 10
- Type Stands
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Saxmundham station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Other transportation
-
Rail Replacement Services
Rail replacement bus services pick up and drop off at the Chantry Road bus stops on each side of the road named South Entrance, near Patmore Water Softeners. The bus stops are a five minute walk (0.2 miles) from Saxmundham station.
Rail Replacement Map: https://images.nationalrail.co.uk/e8xgegruud3g/7 Awfq5 Va7t Qyp O7 Y R R0 M I5/07c1e5082c8aae9cfbb1fc5f187cbf5f/ Saxmundham_ R R.jpg.png
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Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.