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Sandwell & Dudley Train Station
Sandwell & Dudley
Sandwell & Dudley station
Bromford Road
West Bromwich
West Midlands
B70 7JD
Ticket office opening hours:
Monday - Friday - 05:20 to 20:00
Saturday - 05:20 to 19:00
Sunday - 08:00 to 19:00
- YES Waiting room
- YES Ticket machine
- YES Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
- Accessible Public Telephones No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impaired Accessible Ticket Machines No
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
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Impaired Access Staff Help Hours
Monday - Friday - 05:20 to 20:00
Saturday - 05:20 to 19:00
Sunday - 08:00 to 19:00 -
Accessible Taxis
Accessible taxis are not available
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Booking Office Counter
None
- Customer Help Point On both platforms
- Helpline YES Yes
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Helpline Contact Details
0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
- Helpline Contact URL https://www.nationalrail.co.uk/
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Step Free Access
Access to front of station via steps or ramp. Level access from top of ramp and car park into Booking Hall, then 17 steps up to Birmingham platform (1), or lift, or 12 steps down to subway level, or lift. Additional direct level access into subway from side street. From subway, 30 steps up to Wolverhampton platform, or lift.
Coverage: whole Station - Step Free Access Coverage Whole Station
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Staff Help
If you need assistance from station staff, please contact our Passenger Assist team helpline on 0800 024 8997. We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.
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Restrooms
- Toilets YES Yes
- Baby Change YES Yes
- Toilets Note The toilets are located outside the Main Ticket Office at the station entrance. The National key toilets are located outside the Main Ticket Office; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Friday 05:20-20:00, Saturday 05:20-19:00 and Sunday 08:00-19:00. The toilet facilities are not available when the Ticket Office is closed.
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Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
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Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
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Ticketing Hours
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Ticket Office Hours
Monday - Friday - 05:20 to 20:00
Saturday - 05:20 to 19:00
Sunday - 08:00 to 19:00
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Ticket Office Hours
Monday - Friday - 05:20 to 20:00
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Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Sandwell & Dudley Station is accredited by the Secure Station Scheme**
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
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Station Location & Directions
- Latitude 52.50862411
- Longitude -2.01174306
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Parking
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Car Parking Details
Operator Name: Network West Midlands
Name: Station Car Park
Spaces: 374
Free: true
Number Accessible Spaces: 13
Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
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Car Parking Details
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Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Sandwell & Dudley station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
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Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
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Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Location Station Car Park
- Sheltered no
- Spaces 20
- Type Stands
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/SAD.pdf)
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Taxi Information
- Availability YES Yes
- Note Sandwell and Dudley (SAD) Station Sandwell 0121 563 0080 Dudley 01384 230010 Oldbury 0121 5412222
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Other transportation
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Rail Replacement Services
In the event of engineering the bus/coach will collect from: Picks up/sets down on Bromford Road at the public service bus stop next to the steps/ramp to the station front.
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Rail Replacement Services
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