Sandown Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Accesible Ticket Machine

    no

  • Helpline No
  • Helpline Contact Details

    Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

    Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

    Meeting point for assistance - Assisted Boarding Point on platforms.

    A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance. 

  • Step Free Access

    Step-free access category B1

    Level access to Platform 2 (for Shanklin) from forecourt (via poor quality dropped kerb). Step-free access to Platform 1 (for Ryde) via separate entrance and long ramp at approx. 1:20. Step-free route between platforms via street - approx 300m

    This station does not have any Customer Information Screens or a PA system to announce train services from this station.

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station

• Restrooms
  • Toilets No
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please contact our Customer Services Department on 0345 6000 650
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 50.65685392
  • Longitude -1.162388386

• Parking
  • Car Parking Details

     

     

    
    
    Name: Station Car Park
    Spaces: 40
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £2.00
    Weekly: £10.00
    Monthly: £30.00
    ThreeMonthly: £90.00
    SixMonthly: N/A
    Annual: £340.00
    Saturday: £2.00
    Sunday: £2.00
    Note:

    Bank Holiday £2.00 

    
    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Sandown station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location car park
  • Note

    Cycle racks are located in the Station car park.

  • Sheltered no
  • Spaces 10
  • Type Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SAN.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops

    To Brading and Ryde: bus stop on Broadway at the junction with Station Avenue on opposite side of the road from Premier stores.

    To Lake and Shanklin: bus stop on Broadway at the junction with Station Avenue on same side of the road as Premier stores.