Rye House Train Station

• YES Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access No
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 13:00
    Saturday - 07:45 to 14:30
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Customer Help Point On each platform
  • Helpline YES Yes
  • Helpline Contact Details 0800 028 28 78
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This station has step free access to London bound platform only.

    This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the ticket office.

    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (3 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

     

  • Helpline Open Note 08:00 - 20:00
    

• Restrooms
  • Toilets No

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 13:00
    Saturday - 07:45 to 14:30
    Sunday

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Information Systems DepartureScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.76941544
  • Longitude 0.005637565

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location Platform
  • Sheltered no
  • Spaces 8
  • Type Stands

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Replacement transport stop at bus stop on Old Highway