Runcorn

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge YES Yes
  • Accessible Public Telephones YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Saturday - 05:30 to 23:45
    Sunday - 08:00 to 00:15
  • Customer Help Point Available in the car park
  • Helpline No
  • Step Free Access

    lifts to platforms

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Priority Lounge Information
  • First Class Lounge: Note

    Located

    Platform 1 - Access available from the station

    Tickets Accepted

    Virgin Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.

    Facilities

    Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.

    Refreshments

    Tea, coffee, soft drinks. 

    Wi-Fi

    Wi-Fi is available

    Showers

    Showers are not available

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket machines can be found in the booking hall.
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:45 to 19:30
    Saturday - 06:30 to 19:30
    Sunday - 08:45 to 19:30

• Station Seating Areas
  • First Class Lounge Hours Monday - Friday - 06:00 to 20:00
    Saturday - 07:00 to 18:00
    Sunday - 08:30 to 18:00

• Station Location & Directions
  • Latitude 53.33871197
  • Longitude -2.739251703

• Parking
  • Car Parking Details Parking 1:
    

    The weekend rate is also applicable on bank holidays.

    
    
    Address:
    Station Car Park 1 - Multi Story (P
    Shaw Street
    Runcorn
    WA7 5TX
    
    Operator Name: Virgin Trains
    Name: Station Car Park 1 - Multi Story ( Platform 1)
    Spaces: 451
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £12.00
    Weekly: N/A
    Monthly: £132.00
    ThreeMonthly: £374.00
    SixMonthly: N/A
    Annual: £1200.00
    Saturday: £4.00
    Sunday: £4.00
    Note:

    Tariff

    Monday to Friday - £6.00 for 0 - 6 Hours Parking

    Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59

    For information how to get to the car park, plus work out the cost of your stay, visit the Virgin Trains website. 

    Different rates apply to non rail users season tickets, please speak to a member of staff.

    
    
    Number Accessible Spaces: 11
    Cctv: Yes
    Open:
    Monday - Friday - 05:15 to 23:45
    Saturday - 05:15 to 22:30
    Sunday - 08:15 to 23:45
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    

    The weekend rate is also applicable on bank holidays.

    
    
    Address:
    Shaw Street
    Runcorn
    WA7 4TB
    
    Operator Name: Virgin Trains
    Name: Station Car Park 2 ( Platform 1)
    Spaces: 76
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £12.00
    Weekly: N/A
    Monthly: £132.00
    ThreeMonthly: £374.00
    SixMonthly: N/A
    Annual: £1200.00
    Saturday: £4.00
    Sunday: £4.00
    Note:

    Tariff

    Monday to Friday - £6.00 for 0 - 6 Hours Parking

    Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59

    For information how to get to the car park, plus work out the cost of your stay, visit the Virgin Trains website. 

    Different rates apply to non rail users season tickets, please speak to a member of staff.

    
    
    Number Accessible Spaces: 3
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - 05:15 to 23:45
    Saturday - 05:15 to 22:30
    Sunday - 08:15 to 23:45
    Url: https://www.nationalrail.co.uk/
    
    Parking 3:
    

     The weekend rate is also applicable on bank holidays.

    
    
    Address:
    Holloway
    Runcorn
    WA7 5YB
    
    Operator Name: Virgin Trains
    Name: Station Car Park 3 ( Platform 2)
    Spaces: 100
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £12.00
    Weekly: N/A
    Monthly: £132.00
    ThreeMonthly: £374.00
    SixMonthly: N/A
    Annual: £1200.00
    Saturday: £4.00
    Sunday: £4.00
    Note:

    Tariff

    Monday to Friday - £6.00 for 0 - 6 Hours Parking

    Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59

    For information how to get to the car park, plus work out the cost of your stay, visit the Virgin Trains website. 

    Different rates apply to non rail users season tickets, please speak to a member of staff.

    
    
    Number Accessible Spaces: 2
    Cctv: Yes
    Open:
    Monday - Friday - 05:15 to 23:45
    Saturday - 05:15 to 22:30
    Sunday - 08:15 to 23:45
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Runcorn station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Adjacent to Car Park 1 (Multi-Story)
  • Sheltered YES Yes
  • Spaces 16
  • Type
    Stands
    Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/RUN.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Bureau De Change No
  • ATM No
  • Baby Change YES Yes
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Customers are encouraged to approach a member of station staff for any customer information enquiry.
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Restrooms
  • Toilets Note The National key toilets are located on Platform 1; these toilets are operated by a radar key.
  • Toilets YES Yes
  • Baby Change YES Yes

• Other transportation
  • Rail Replacement Services

    Pick Up / Drop Off in the turning circle adjacent to the station entrance.