Romford Train Station
Romford Train Station
Romford
Romford station
South Street
Romford
Greater London
RM1 1SX
Ticket office opening hours:
Monday - Friday - 06:00 to 20:00
Saturday - 06:15 to 20:00
Sunday - 07:10 to 20:10
Romford at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Accesible Ticket Machine
- Accessible ticket machines are located within the stations ticket hall.
- The ticket machines are accessible via the stations main entrance.
- Customer Help Point Situated within the subway area, and on platform 3
- Helpline No
-
Helpline Contact Details
0343 222 1234
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Access Ticket Gate
Romford has a Secure Station accreditation
-
National Key Toilets
An accessible toilet is located on platform 4 and platform 5.
-
Step Free Access
- Accessibility Category B1. This station has step-free access to all platforms. For access to Platform 1&2, take Lift to subway and use accessible ramps to the platform. The ramps leading from the subway to the platforms are fairly steep.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 1,2,4 and 5
- Wheelchairs available from first to last train.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Staff Help
Staff are available to assist from the first to last train.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Transport for London buses operate from outside the stationInformation to plan your onward journey is available in a printable format (http://www.nationalrail.co.uk/posters/ABW.pdf) here (http://www.nationalrail.co.uk/static/documents/content/Romford%20MAP.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
-
Location
Platform 5 and Platform 2
-
Note
All storage covered
- Sheltered YES Yes
- Spaces No
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
Male and Female toilets are located inside the waiting room on platform 4.
Radar key operated accessible toilets are located on platforms 4 & 5.
-
Station Location & Directions
- Latitude 51.57483462
- Longitude 0.183250919
-
Station Seating Areas
-
Seated Area: Note
Platform 1 - Waiting Shelter, multiple uncovered seats available across the platform.
Platform 2 - Multiple seats available covered by the canopy.
Platform 3 - No seats available
Platform 4 - Waiting Room, Multiple seats available covered by the canopy.
Platform 5 - Multiple seats available covered by the canopy.
-
Seated Area: Note
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
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Operator Name: Tf L Lost property - Lost Property: URL https://www.tfl.gov.uk/forms/12411.aspx
- Customer Service Note line-height: 17.0240001678467px;0343 222 1234
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 0343 222 1234
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 20:00
Saturday - 06:15 to 20:00
Sunday - 07:10 to 20:10
-
Ticket Office Hours
Monday - Friday - 06:00 to 20:00
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
-
Oyster Notes
Oyster cards can only be purchased at the ticket machine.
Zone 6
- Penalty Fares LE
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesTickets can be collected onto Greater Anglia smartcards at this station.
Contactless Pay as you go is is valid from this station to any station within the London Pay as you go area.
-
Taxi Information
- Availability YES Yes
- Note Close to station entrance
-
Other transportation
-
Rail Replacement Services
Rail replacement bus services will depart from:
- Atlanta Boulevard for both Westbound and Eastbound services
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/4 Wl7hfar Su A Dw G J3 Rq M M P A/4e08c7b69418abcf179b91f8a90ccb2e/ C R L-089-091- D R- I- Romford.pdf
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.