Romford Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Taxi Information
  • Availability YES Yes
  • Note Close to station entrance

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes

    Oyster cards can only be purchased at the ticket machine.

    Zone 6 

  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Tickets can be collected onto Greater Anglia smartcards at this station. 

    Contactless Pay as you go is is valid from this station to any station within the London Pay as you go area. 

     

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 20:00
    Saturday - 06:15 to 20:00
    Sunday - 07:10 to 20:10

• Station Location & Directions
  • Latitude 51.57483462
  • Longitude 0.183250919

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    Male and Female toilets are located inside the waiting room on platform 4. Radar key operated accessible toilets are located on platforms 4 & 5.

• Station Information
  • Post Box No
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room
  • Lost Property Phone number: 0343 222 1234
    
    Operator Name: Tf L Lost property
  • Lost Property: URL https://www.tfl.gov.uk/forms/12411.aspx
  • Customer Service Note line-height: 17.0240001678467px;0343 222 1234
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0343 222 1234
  • Staffing Level YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability 1
  • Closed Circuit TV No
  • Location

    Platform 5 and Platform 2 

  • Note

    All storage covered 

  • Sheltered YES Yes
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Transport for London buses operate from outside the stationInformation to plan your onward journey is available in a printable format  (http://www.nationalrail.co.uk/posters/ABW.pdf) here (http://www.nationalrail.co.uk/static/documents/content/Romford%20MAP.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Accessible Taxis Details of the nearest taxis are shown on the station information poster
  • Accesible Ticket Machine
    • Accessible ticket machines are located within the stations ticket hall.
    • The ticket machines are accessible via the stations main entrance.
    • There is no step free access to the ticket machines via the stations side entrance ramp.
  • Customer Help Point Situated within the subway area, and on platform 3
  • Helpline
  • Helpline Contact Details 0343 222 1234
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    Romford has a Secure Station accreditation

  • National Key Toilets

    An accessible toilet is located on platform 4 and platform 5. This toilet is operated with a radar key. 

  • Step Free Access
    • Accessibility Category A. This station has step-free access to all platforms. For access to Platform 1&2, take Lift to subway and use accessible ramps to the platform. The ramps leading from the subway to the platforms are fairly steep.
    • Staff ramp assistance is always available.
    • Accessible seating is available on platforms 1,2,4 and 5
    • Wheelchairs available from first to last train.
    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help Staff are available to assist from the first to last train.

• Other transportation
  • Rail Replacement Services Rail replacement bus services will depart from:
    • Atlanta Boulevard for both Westbound and Eastbound services

    Click here for map