Romford

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Accessible Public Telephones No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Accesible Ticket Machine

    Situated in the ticket hall as you enter the station.

  • Customer Help Point Situated within the subway area, and on platform 3
  • Helpline YES Yes
  • Helpline Contact Details 03432222000
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access Step free from street to platform. The ramps leading from the subway to the platforms are fairly steep.
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help This station is staffed first train to last train. If there is no staff member visible in the ticket hall please use the help point for assistance.

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Tickets can be collected onto Greater Anglia smartcards at this station. 

     

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 20:00
    Saturday - 06:15 to 20:00
    Sunday - 07:10 to 20:10

• Station Location & Directions
  • Latitude 51.57483462
  • Longitude 0.183250919

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    There is a 118-space secure cycle storage facility on platform 5, plus 19 additional cycle racks on platforms 2 and 5.

  • Sheltered YES Yes
  • Spaces 137
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Transport for London buses operate from outside the stationInformation to plan your onward journey is available in a printable format  (http://www.nationalrail.co.uk/posters/ABW.pdf) here (http://www.nationalrail.co.uk/static/documents/content/Romford%20MAP.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Bureau De Change No
  • Lost Property Phone number: 03432221234
    
  • ATM No
  • Baby Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.tfl.gov.uk/forms/12411.aspx
  • Customer Service Note line-height: 17.0240001678467px;0343 222 1234
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 03432221234
  • Staffing Level YES Yes

• Restrooms
  • Toilets Note The toilets are located on Platform 4. The National key toilet is located on Platform 4; this toilet is operated by a radar key.
  • Toilets YES Yes
  • Baby Change No

• Taxi Information
  • Availability YES Yes
  • Note Close to station entrance

• Other transportation
  • Rail Replacement Services Rail replacement bus services will depart from:

    Atlanta Boulevard, Temporary Replacement Bus Stop, for both Westbound and Eastbound services