Richmond (London) Train Station
Richmond (London) Train Station
Richmond (London)
Richmond station
The Quadrant
Richmond
Greater London
TW9 2NA
Ticket office opening hours:
Monday - Friday - 06:15 to 21:45
Saturday - 06:15 to 21:45
Sunday - 07:15 to 21:30
Richmond (London) at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Helpline Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h -
Impaired Access Staff Help Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h -
Accesible Ticket Machine
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Point Help points are available on all platforms
- Helpline YES Yes
-
Helpline Contact Details
0800 5282100
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
24 hours a day, except Christmas Day and Boxing Day
-
Impared Access Ticket Gate
Wide aisle ticket gate available.
-
Step Free Access
Step-free category A Station - This station has step-free access to all platforms.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/RMD.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Cycle stands located in car park and in station adjacent to the booking hall.
- Sheltered YES Yes
- Spaces 212
-
Type
Compounds
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Richmond station
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
register for complimentary blue badge parking.
number accessible spaces: 1
accessible spaces note:parking is chargeable for all vehicles except registered blue badge holders.
accessible car park equipment: no
cctv: yes
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Name: Richmond Car Park
Spaces: 55
Charges:
Off-peak: £9.10
PerHour: £3.00
Daily: £18.20
Weekly: £72.60
Monthly: £255.10
Saturday: £9.10
Sunday: £9.10
Note:RingGo Code 2004.
Hourly rate available from 1200 from RingGo ONLY
Bank Holiday £9.10.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £27.30.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Register for Complimentary Blue Badge Parking.
Number Accessible Spaces: 1
Accessible Spaces Note:Parking is chargeable for all vehicles except registered Blue Badge holders.
Accessible Car Park Equipment: No
Cctv: Yes
-
Car Parking Details
register for complimentary blue badge parking.
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The toilets are located in the platform level Concourse area. The National key toilets are located at the platform level Concourse area; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
-
Station Location & Directions
- Latitude 51.46310164
- Longitude -0.301039568
-
Station Information
- ATM YES Yes
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
- Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
- Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:15 to 21:45
Saturday - 06:15 to 21:45
Sunday - 07:15 to 21:30
-
Ticket Office Hours
Monday - Friday - 06:15 to 21:45
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note In the booking hall and on the lower station concourse
- Penalty Fares SW
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesRichmond ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
-
Other transportation
-
Rail Replacement Services
Opposite station on Kew Road (A307) bus stop Z
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.