Reading Train Station
Reading Train Station
Reading
Reading station
Station Hill
Reading
Berkshire
RG1 1LZ
Ticket office opening hours:
Monday - Friday - 06:15 to 22:00
Saturday - 06:15 to 22:00
Sunday - 07:15 to 22:00
Reading at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h -
Accessible Taxis
Accessible taxis are available at the station entrance. please request staff assistance if you need to.
-
Accesible Ticket Machine
Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
-
Booking Office Counter
Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.
- Helpline No
-
Helpline Contact Details
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
-
National Key Toilets
[email protected], website: https://crm.disabilityrightsuk.org/">
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: [email protected], website: https://crm.disabilityrightsuk.org/
-
Step Free Access
platforms can be reached via lift and bridge, ticket office is step free.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
-
Airport
- Availability YES Yes
- Note
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here. Not all buses are accessible
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
- Cycle Hire: Note ReadyBike: http://www.readybike.co.uk
-
Location
Front of station, underground short stay car park and long stay car park.
-
Note
Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.
- Sheltered YES Yes
- Spaces 344
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Parking 1:
Name: Station Car Park
Spaces: 0
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No
Url: https://www.nationalrail.co.uk/
Parking 2:
Phone number: 0345 165 2030
Operator Name: A P C O A Parking ( U K) Limited
Name: Multi Storey Car Park
Spaces: 1387
Charges:
Daily: £23.70
Weekly: £118.50
Monthly: £215.00
ThreeMonthly: £565.50
Annual: £1,805.50
Number Accessible Spaces: 14
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Accessible ticket machine is available at the car park. step free access from the car park to the station via a lift.
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: http://www.apcoa.co.uk
-
Car Parking Details
Parking 1:
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Toilets are located on Station Platforms and in The Brunel Arcade building
-
Station Location & Directions
- Latitude 51.45878189
- Longitude -0.971854374
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
Phone number: 03457 000 125
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Lost Property Number 03457 000 125
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:15 to 22:00
Saturday - 06:15 to 22:00
Sunday - 07:15 to 22:00
-
Ticket Office Hours
Monday - Friday - 06:15 to 22:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note In ticket hall
- Penalty Fares GW
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: Yes
-
Taxi Information
- Availability YES Yes
- Note Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance.
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
At the North side of the station
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.