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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Queenborough

Queenborough

Queenborough station
Main Road
Queenborough
Kent
ME11 5DB

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 07:00 to 11:00
Saturday - 08:00 to 12:00
Sunday

  • NO Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours Monday - Friday - 07:00 to 11:00
      Saturday - 08:00 to 12:00
      Sunday
    • Accessible Taxis

      Accessible taxis are available to book

    • Accesible Ticket Machine

      The Ticket machine is adjacent to the side entrance to platform 2. 

    • Customer Help Point On platform
    • Helpline No
    • Nearest Stations with Facilities SIT
    • Step Free Access Step free access to platform 2 for services towards Sheerness via main entrance. Step free access to Platform 1 for services towards Sittingbourne via side entrance off Main Road. Step free interchange via road and ramps in excess of 200 metres. Stepped access via station footbridge between platforms.
      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help
      This station is not continuously staffed please see staffing times for details of when staff assistance is available.

  • Restrooms
    • Toilets No
    • Baby Change No
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note On way in to access trains
    • Penalty Fares SE
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 07:00 to 11:00
      Saturday - 08:00 to 12:00
      Sunday
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 0345 322 7021

      Operator Name: Southeastern Customer Services
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note 0345 322 7021
    • Information Systems DepartureScreensAnnouncements
    • Lost Property Number 0345 322 7021
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.41563685
    • Longitude 0.749680178
  • Parking
    • Car Parking Details Phone number: 0345 322 7021

      Operator Name: Southeastern
      Name: Station Car Park
      Spaces: 4
      Charges:
      Off-peak: N/A
      PerHour: N/A
      Daily: N/A
      Weekly: N/A
      Monthly: N/A
      ThreeMonthly: N/A
      SixMonthly: N/A
      Annual: N/A
      Saturday: N/A
      Sunday: N/A

      Number Accessible Spaces: 1
      Accessible Spaces Note: Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
      Cctv: No
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Queenborough station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV No
    • Location front of station
    • Note You may leave your cycle in the rack provided however you do so at your own risk.
    • Sheltered YES Yes
    • Spaces 12
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/QBR.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Exit platform 2, and head to the main road. 

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