Queenborough Train Station
Queenborough Train Station
Queenborough
Queenborough station
Main Road
Queenborough
Kent
ME11 5DB
Ticket office opening hours:
Monday - Friday - 07:00 to 11:00
Saturday - 08:00 to 12:00
Sunday
Queenborough at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Impaired Access Staff Help Hours
Monday - Friday - 07:00 to 11:00
Saturday - 08:00 to 12:00
Sunday -
Accessible Taxis
Accessible taxis are available to book
-
Accesible Ticket Machine
The Ticket machine is adjacent to the side entrance to platform 2.
- Customer Help Point On platform
- Helpline
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
- Nearest Stations with Facilities SIT
-
Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 2 for services towards Sheerness via main entrance. Step free access to Platform 1 for services towards Sittingbourne via side entrance off Main Road. Step free interchange via road and ramps in excess of 200 metres. Stepped access via station footbridge between platforms.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/QBR.pdf)
-
Cycle Storage
- Availability 1
- Closed Circuit TV No
-
Location
front of station
-
Note
You may leave your cycle in the rack provided however you do so at your own risk.
- Sheltered YES Yes
- Spaces 12
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Queenborough station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Parking Details
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 51.41563685
- Longitude 0.749680178
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property 1
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 07:00 to 11:00
Saturday - 08:00 to 12:00
Sunday
-
Ticket Office Hours
Monday - Friday - 07:00 to 11:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
- Penalty Fares SE
-
Smartcard Notes
www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed southeastern ticket offices.">Smartcard Issued: Yes
Smartcard Validator: NoSeasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
-
Other transportation
- Rail Replacement Services composts.denim.dial)
- towards sheerness: opposite the bus stop at the end of station approach (what 3 words: inert.shield.unclaimed).
- Towards Sittingbourne: The bus stop at the end of station approach (what 3 words: composts.denim.dial)
- Towards Sheerness: Opposite the bus stop at the end of station approach (what 3 words: inert.shield.unclaimed).
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.