Prestatyn Train Station
Prestatyn Train Station
Prestatyn
Prestatyn station
High street
Prestatyn
Denbighshire
LL19 9BB
Ticket office opening hours:
Monday - Friday - 07:30 to 15:45
Saturday - 08:45 to 17:00
Sunday - 09:10 to 16:40
Prestatyn at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Accesible Ticket Machine
The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
- Customer Help Point Ticket office for advice only
- Helpline YES Yes
-
Helpline Contact Details
03333 211202
- Helpline Contact URL https://www.nationalrail.co.uk/
- Nearest Stations with Facilities RHL
-
Step Free Access
Category A.
Step free access to both platforms via a footbridge with ramps and a lift.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Help Points available - Location: Alongside lift doors at both platforms and bridge level
Induction Loop availability - Induction Loops in Help Points and at Ticket Office Window
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note The nearest bus stops are located on the High Street. Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
The six Sheffield Stands providing for space for 12 bicycles, are located on the station platform west of the station building.
-
Note
6 stands providing a total of 12 spaces on the platform, west of the station building
- Sheltered No
- Spaces 12
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Prestatyn station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Phone number: 03333211202
Address:
LL19 7ER
Operator Name: Denbighshire County Council
Name: Station Car Park
Spaces: 36
Free: true
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
Phone number: 03333211202
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 53.33537
- Longitude -3.40512
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
transport for wales">Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 07:30 to 15:45
Saturday - 08:45 to 17:00
Sunday - 09:10 to 16:40
-
Ticket Office Hours
Monday - Friday - 07:30 to 15:45
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares AW
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: NoLoad a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.
-
Taxi Information
- Availability YES Yes
- Note Taxi office located outside the station.
-
Other transportation
-
Rail Replacement Services
The rail replacement bus stop is a local bus stop on Bastion Road.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.