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Warm weather notice

Due to expected high temperatures we may experience short-notice timetable changes due to track speed restrictions. Make sure you check travel information ahead of your journey and bring plenty of water to stay hydrated. - Find out more

Last updated 04:10 pm, 22/07

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here. - Find out more

Last updated 08:43 pm, 18/06

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Prestatyn

Prestatyn

Prestatyn station
Bridge Road
Prestatyn
Denbighshire
LL19 7ER

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:30 to 19:30
Saturday - 06:30 to 19:30
Sunday - 09:30 to 17:00

  • YES Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones No
    • First Class Lounge No
    • Help Points No
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Customer Help Point Ticket office for advice only
    • Helpline YES Yes
    • Helpline Contact Details 03333 211202
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Nearest Stations with Facilities RHL
    • Step Free Access

      The platforms are accessible. A ramped footbridge and a lift connects both platforms.  


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help No platform staff available at the station however assistance is provided by the Conductor on the train.
  • Restrooms
    • Toilets No
    • Baby Change No
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:30 to 19:30
      Saturday - 06:30 to 19:30
      Sunday - 09:30 to 17:00
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property Phone number: 03333 211 202

      Operator Name: Managed by Transport for Wales
    • Lost Property: URL http://www.arrivatrainswales.co.uk/lostproperty
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 03333 211 202
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 53.33651635
    • Longitude -3.407136515
  • Parking
    • Car Parking Details

      Railway users can park for free, however you must get a parking ticket from the station ticket office and display it clearly in your vehicle.


      Phone number: 03333211202

      Address:
      LL19 7ER

      Operator Name: Denbighshire County Council
      Name: Station Car Park
      Spaces: 36
      Free: true
      Number Accessible Spaces: 2
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Prestatyn station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet Cold drinks vending machine
  • Cycle Storage
    • Availability No
    • Closed Circuit TV YES Yes
    • Sheltered no
    • Spaces No
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note The nearest bus stops are located on the High Street. Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL http://www.arrivatrainswales.co.uk
  • Taxi Information
    • Availability YES Yes
    • Note Taxi office located outside the station.
  • Other transportation
    • Rail Replacement Services

      Wait at bus stops on Bastion Road

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