Potters Bar

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 07:00 to 22:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 23:00
    Saturday - 05:55 to 23:00
    Sunday - 07:00 to 23:00
  • Helpline YES Yes
  • Helpline Contact Details 0800 058 2844
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down Available when station is staffed
  • Step Free Access Access to Booking Office and ramp access to platforms. Due to the steepness of the ramps to the platforms some assistance may be required. Please contact the Helpline 0800 058 2844.
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Staff Help Please phone the Helpline to ensure arrangements are in place on 0800 058 2844.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note WC located on platform 1

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares GN
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    Smartcards cannot be purchased from this station. Please apply online at: www.greatnorthernrail.com/thekeysmartcard

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 20:00
    Saturday - 07:15 to 19:00
    Sunday - 08:15 to 19:30

• Station Information
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.
  • Lost Property: URL http://www.greatnorthernrail.com/contact-us/lost-property/
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.69729
  • Longitude -0.19236

• Parking
  • Car Parking Details

    This station is managed using number plate recognition.

    Blue badge holders must display their badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Failure to register will result in a postal penalty notice being issued. Blue badge packs MUST be displayed.

    For more information including tariffs and the number of spaces, including blue badge spaces please visit www.greatnorthernrail.com/parking or alternatively call Indigo Customer Services on 0330 123 5247 (open 24 hrs)

    
    Phone number: -
    
    Operator Name: Indigo Park Solutions U K Limited
    Name: Station Car Park
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: http://greatnorthernrail.com/parking

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Potters Bar station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Station entrance and car park
  • Spaces 84
  • Type YES

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/PBR.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note YES

• Other transportation
  • Rail Replacement Services Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.