Porth Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Accesible Ticket Machine

    The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

  • Customer Help Point Ticket office for advice only
  • Helpline 1
  • Helpline Contact Details

    03333 211202

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets

    Toilets are located in the Transport Hub and are available when the main building is open:

    Monday to Friday: 05:30-17:45

    Saturday: 07:30-15:30

    Sunday: Closed

    There is an accessible toilet/changing places room. This can be accessed by asking a member of staff, it is not on radar and again is only available when the hub is open.

  • Step Free Access

    Category A.

    Step free access to Platform 1 (to Treherbert) from the street. Step free access to Platform 2 (to Pontypridd) from station car park. Step free access is available between platforms via a lift in Porth Transport Hub and ramps.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    For ticket or journey queries please see staff at the ticket office in the main customer waiting area at the Transport Hub .

    There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note The nearest bus stop is approximately 150m away. Services to Caerphilly, Gilfach Goch, and Maerdy

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    Cycle parking at Porth station is sited at two locations.

    Three Sheffield stands providing for six bicycles to be parked are sited in an area by the entrance to the southbound (Cardiff direction) platform. Three Sheffield stands provided for six bicycles to be parked are sited on the northbound (Treherbert direction) platform, at the southern end of that platform

  • Sheltered No
  • Spaces 12
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Porth station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details
    Operator Name: Local Council
    Spaces: 0
    Free: true
    Number Accessible Spaces: 5
    Accessible Car Park Equipment: No
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note

    In the Transport Hub Main Building.

• Station Location & Directions
  • Latitude 51.61253349
  • Longitude -3.407203552

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:45 to 17:30
    Saturday - 07:30 to 15:30
    Sunday

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares
    Train Operator: AW
    Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Load a pre-purchased season ticket onto a smartcard using the smartcard validator.

• Other transportation
  • Rail Replacement Services

    Rail replacement service bay within Porth Transport Interchange.