Port Talbot Parkway Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Sunday - 06:00 to 22:00
  • Accessible Taxis

    situated in station fore court

  • Customer Help Point Ticket Office only
  • Helpline YES Yes
  • Helpline Contact Details 03333 211202
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets The National key toilets are located on Platform 1; these toilets are operated by a radar key.
  • Nearest Stations with Facilities

    To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk 

  • Step Free Access

    Category A

    Step free access to both platforms via a footbridge with lifts

    For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    0600 - 2200 Mondays to Sundays

    Assistance is provided by the Conductor on the train outside staffing hours.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The station has Male & Female toilets available on Platform 1, including a Changing Places Toilet, a NKS Accessible Toilet operated by a RADAR key and baby changing facilities.

    The Changing Places Toilet is open 6am to 9.30pm. The NKS Accessible Toilet is open 24 hours while the Male & Female toilets and baby changing facilities are open between 0600 and 2100.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:30 to 18:30
    Saturday - 06:00 to 19:00
    Sunday - 10:00 to 17:30

• Subway/transit
  • Metro: Availability No

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Managed by Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.59171473
  • Longitude -3.781340109

• Parking
  • Car Parking Details

    Visit www.ncp.co.uk for parking prices. 

    
    Email: [email protected]
    Phone number: 08450 507 080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 143
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    Note:

     Visit www.ncp.co.uk for parking prices.  

    
    
    Number Accessible Spaces: 5
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Port Talbot Parkway station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Cycle stands are located in the station car park 

  • Note

    There is no cycle rack on the station but there is a council owned cycle rack at the front of the station

  • Sheltered no
  • Spaces No
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Buy a Port Talbot PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Wait in the station car park behind the restaurant.