Port Talbot Parkway Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Sunday - 06:00 to 22:00
  • Accessible Taxis

    situated in station fore court

  • Customer Help Point Ticket Office only
  • Helpline YES Yes
  • Helpline Contact Details 03333 211202
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • National Key Toilets The National key toilets are located on Platform 1; these toilets are operated by a radar key.
  • Step Free Access

    The platforms are accessible via lifts and a footbridge from the main front entrance and rear car park.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    0600 - 2200 Mondays to Sundays

    Assistance is provided by the Conductor on the train outside staffing hours.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The station has Male & Female toilets available on Platform 1, including a Changing Places Toilet, a NKS Accessible Toilet operated by a RADAR key and baby changing facilities.

    The Changing Places Toilet is open between 0600 and 2100, the NKS Accessible Toilet is open 24 hours while the Male & Female toilets and baby changing facilities are open between 0600 and 2100.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:30 to 18:30
    Saturday - 06:00 to 19:00
    Sunday - 10:00 to 17:30

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Managed by Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.59171473
  • Longitude -3.781340109

• Parking
  • Car Parking Details

    Visit www.ncp.co.uk for parking prices. 

    
    Email: [email protected]
    Phone number: 08450 507 080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 143
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    Note:

     Visit www.ncp.co.uk for parking prices.  

    
    
    Number Accessible Spaces: 5
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Port Talbot Parkway station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability No
  • Closed Circuit TV YES Yes
  • Location

    Cycle stands are located in the station car park 

  • Note

    There is no cycle rack on the station but there is a council owned cycle rack at the front of the station

  • Sheltered no
  • Spaces No
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Buy a Port Talbot PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Wait in the station car park behind the restaurant.