Pontypool & New Inn Train Station
Pontypool & New Inn Train Station
Pontypool & New Inn
Pontypool & New Inn station
Station Approach
Pontypool Road
New Inn
Torfaen
NP4 0QX
Ticket office opening hours:
no information
Pontypool & New Inn at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Taxis No
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Wheel chairs Available No
-
Accesible Ticket Machine
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
-
Helpline Contact Details
03333 211202
-
Step Free Access
Platform 1 is accessible from the new park and ride car park via lifts. The new park and ride car park is accessible from the A4042.
Platform 2 is accessible from Platform 1 via a footbridge and lifts.
There are two entrances to the station.
Access from Station approach entrance is via steps and is not accessible.
Coverage: whole Station - Step Free Access Coverage No Part of Station
- Accessible Public Telephones No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Ramp for Train Access No
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Helpline YES Yes
- Helpline Contact URL https://www.nationalrail.co.uk/
- Nearest Stations with Facilities NWP
-
Staff Help
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Buy a Pontypool PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)
-
Cycle Storage
- Type Stands
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Cycle parking is provided in two locations. By the current main station entrance, 3 Sheffield Stands providing for up to 6 bicycles to be parked are located. On the platform, there are 4 Sheffield stands providing for up to 8 bicycles to be parked, are located
- Sheltered No
- Spaces 14
-
Dining and Shopping
- Dining & Shopping: Station Buffet No
- Dining & Shopping: Shops No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards
- Station Amenities: Wi-Fi Find WiFi Hotspots around Pontypool & New Inn station (http://btopenzone.hotspot-directory.com )
-
Parking
-
Car Parking Details
Parking 1:
Phone number: 03333211202
Name: Station Car Park (station approach)
Spaces: 23
Free: true
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Cctv: Yes
Url: https://www.nationalrail.co.uk/
Parking 2:
Name: Pontypool and New Inn Park and Ride ( accessed via the A4042)
Spaces: 129
Free: true
Number Accessible Spaces: 10
Accessible Car Park Equipment: No
Cctv: Yes
-
Car Parking Details
Parking 1:
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Longitude -3.00709
- Latitude 51.69918
-
Station Information
- Baby Change No
- Station Buffet No
- Showers No
- Wifi No
- Information Systems DepartureScreensArrivalScreens
- Staffing Level YES Yes
- ATM No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Trolley No
- Waiting Room No
-
Lost Property
transport for wales">Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Lost Property Number 03333 211 202
-
Subway/transit
- Metro: Availability No
-
Ticketing Services & Information
- Pre-Purchase Collection YES Yes
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesLoad a pre-purchased season ticket onto a smartcard using the ticket vending machine.
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares AW
-
Other transportation
-
Rail Replacement Services
The rail replacement bus stop is a dedicated RRS stop in station car park off the A4042
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.