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Grand Central services will not run August 24 & August 25

Please be aware that Grand Central services will not be running on August 24 and 25 due to essential engineering works taking place at King's Cross station. Additionally, an amended service will be in operation on Friday August 23 and Monday August 26. Services are expected to be busy during these periods so we are advising all customers not to travel over the Bank Holiday Weekend.

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Last updated 09:47 am, Monday 19/08

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here.

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Last updated 20:43 pm, Tuesday 18/06

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Pontypool & New Inn

Pontypool & New Inn

Pontypool & New Inn station
Station Approach
Pontypool Road
New Inn
Torfaen
NP4 0QX

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Ticket office opening hours:

no information

  • NO Waiting room
  • NO Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points No
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impaired Accessible Ticket Machines No
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Helpline YES Yes
    • Helpline Contact Details 03333 211202
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Nearest Stations with Facilities NWP
    • Step Free Access

      The station is not suitable for wheelchair users. Access to both platforms is via a flight of 24 steps from the subway.

       

       


      Coverage: no Part Of Station
    • Step Free Access Coverage No Part of Station
    • Staff Help No platform staff available at the station however assistance is provided by the Conductor on the train.
  • Restrooms
    • Toilets No
    • Baby Change No
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Ticket Machine No
    • Penalty Fares http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 03333 211 202

      Operator Name: Managed by Transport for Wales
    • Lost Property: URL http://www.arrivatrainswales.co.uk/lostproperty
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
    • Information Systems DepartureScreensArrivalScreens
    • Lost Property Number 03333 211 202
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.69796197
    • Longitude -3.014254502
  • Parking
    • Car Parking Details Phone number: 03333211202

      Name: Station Car Park
      Spaces: 0
      Free: true
      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Pontypool & New Inn station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Sheltered no
    • Spaces 10
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Buy a Pontypool PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL http://www.arrivatrainswales.co.uk
  • Other transportation
    • Rail Replacement Services

      Wait at the bus stops on The Highway at top of access road

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