Penzance Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 04:50 to 01:45
    Saturday - 05:00 to 01:45
    Sunday - 07:00 to 10:00
  • Helpline No
  • Helpline Contact Details 08001 971 329 or 18001 0800 197 1329 (Textphone)
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. a.
  • National Key Toilets The radar key is available from station staff.
  • Step Free Access

    Step Free Category A station - This station has step free access to the platforms.

    Safety warning - Please be aware that this station is having tactile paving installed on the platform edge. During this time not all platforms will have tactile paving. Please take extra care when using this station.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Meeting point: Passenger assistance office on Platform 3 

• Restrooms
  • Toilets YES Yes
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On platform 3
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    Smartcard Accepted

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:45 to 19:30
    Saturday - 07:45 to 18:10
    Sunday - 08:45 to 17:30

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers YES Yes
  • Trolley YES Yes
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property
    Operator Name:

    Please register your lost property here G W R Lost Property. It can take several days for items to turn up, we will let you know if they do.

  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 50.12168229
  • Longitude -5.532467153

• Priority Lounge Information
  • First Class Lounge: Note

    This lounge is available for passengers who have booked berths for the Night Riviera service. There are also showers available for customers who have booked berths on the Night Riviera train.

• Parking
  • Car Parking Details Parking 1:
    
    Address:
    Wharf Road
    Penzance
    TR18 2LT
    
    Name: Summer Prices
    Spaces: 90
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £6.30
    Weekly: £31.50
    Monthly: £56.00
    ThreeMonthly: £155.00
    SixMonthly: N/A
    Annual: £440.00
    Saturday: N/A
    Sunday: N/A
    
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    
    Address:
    Wharf Road
    Penzance
    TR18 2LT
    
    Name: Winter Prices
    Spaces: 90
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £3.50
    Weekly: £17.50
    Monthly: £56.00
    ThreeMonthly: £155.00
    SixMonthly: N/A
    Annual: £440.00
    Saturday: N/A
    Sunday: N/A
    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Penzance Bike Hirepenzancebikehire.co.uk 07764 225 535 located in town centre
  • Sheltered no
  • Spaces 15
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/PNZ.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services The Bus Station adjacent to the station