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Penzance Train Station

Penzance Train Station

Penzance

Penzance station

Wharf Road
Penzance
Cornwall
TR18 2LT

Ticket office opening hours:

Monday - Friday - 06:45 to 19:30
Saturday - 06:15 to 18:10
Sunday - 08:45 to 17:30

GET DIRECTIONS

Penzance at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge YES Yes
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - 04:50 to 01:45
      Saturday - 05:00 to 01:45
      Sunday - 07:00 to 22:00
    • Helpline No
    • Helpline Contact Details

      08001 971 329 or 18001 0800 197 1329 (Textphone)


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. a.

    • National Key Toilets

      The radar key is available from station staff.

    • Step Free Access https://www.youtube.com/watch?v=mevkzp_vvwa


      coverage: whole station">

      Step Free Category A station - This station has step free access to the platforms. For a video tour of the station visit: https://www.youtube.com/watch?v=meVkZP_vvWA


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Meeting point: Passenger assistance office on Platform 3

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/PNZ.pdf)
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note Penzance Bike Hirepenzancebikehire.co.uk 07764 225 535 located in town centre
    • Sheltered No
    • Spaces 15
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details car parking at this station.



      address:
      wharf road
      penzance
      tr18 2lt

      name: penzance car park
      spaces: 90
      number accessible spaces: 0
      accessible car park equipment: no
      cctv: no
      ">

      Find out more about car parking at this station.



      Address:
      Wharf Road
      Penzance
      TR18 2LT

      Name: Penzance Car Park
      Spaces: 90
      Number Accessible Spaces: 0
      Accessible Car Park Equipment: No
      Cctv: No
  • Priority Lounge Information

    • First Class Lounge: Note

      This lounge is available for passengers who have booked berths for the Night Riviera service. There are also showers available for customers who have booked berths on the Night Riviera train.

  • Restrooms

    • Toilets YES Yes
    • Baby Change No
  • Station Location & Directions

    • Latitude 50.12168229
    • Longitude -5.532467153
  • Station Seating Areas

    • First Class Lounge Hours Monday - Friday - 07:30 to 22:00
      Saturday - 07:30 to 15:30
      Sunday - 19:45 to 21:15
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box YES Yes
    • Shops No
    • Seated Area No
    • Station Buffet YES Yes
    • Showers YES Yes
    • Trolley YES Yes
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:45 to 19:30
      Saturday - 06:15 to 18:10
      Sunday - 08:45 to 17:30
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note On platform 3
    • Penalty Fares GW
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No

      Smartcard Accepted

  • Other transportation

    • Cycle Hire YES Yes
    • Rail Replacement Services

      Bus station adjacent to the station.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.