Penzance Train Station
Penzance Train Station
Penzance
Penzance station
Wharf Road
Penzance
Cornwall
TR18 2LT
Ticket office opening hours:
Monday - Friday - 06:45 to 19:30
Saturday - 06:15 to 18:10
Sunday - 08:45 to 17:30
Penzance at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
Time | Destination | Platform |
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Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge YES Yes
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 04:50 to 01:45
Saturday - 05:00 to 01:45
Sunday - 07:00 to 22:00 - Helpline No
-
Helpline Contact Details
08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. a.
-
National Key Toilets
The radar key is available from station staff.
-
Step Free Access
https://www.youtube.com/watch?v=mevkzp_vvwa
coverage: whole station">Step Free Category A station - This station has step free access to the platforms. For a video tour of the station visit: https://www.youtube.com/watch?v=meVkZP_vvWA
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Meeting point: Passenger assistance office on Platform 3
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/PNZ.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Cycle Hire: Note Penzance Bike Hirepenzancebikehire.co.uk 07764 225 535 located in town centre
- Sheltered No
- Spaces 15
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots near this station
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
car parking at this station.
address:
wharf road
penzance
tr18 2lt
name: penzance car park
spaces: 90
number accessible spaces: 0
accessible car park equipment: no
cctv: no
">Find out more about car parking at this station.
Address:
Wharf Road
Penzance
TR18 2LT
Name: Penzance Car Park
Spaces: 90
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No
-
Car Parking Details
car parking at this station.
-
Priority Lounge Information
-
First Class Lounge: Note
This lounge is available for passengers who have booked berths for the Night Riviera service. There are also showers available for customers who have booked berths on the Night Riviera train.
-
First Class Lounge: Note
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Station Location & Directions
- Latitude 50.12168229
- Longitude -5.532467153
-
Station Seating Areas
-
First Class Lounge Hours
Monday - Friday - 07:30 to 22:00
Saturday - 07:30 to 15:30
Sunday - 19:45 to 21:15
-
First Class Lounge Hours
Monday - Friday - 07:30 to 22:00
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box YES Yes
- Shops No
- Seated Area No
- Station Buffet YES Yes
- Showers YES Yes
- Trolley YES Yes
- Wifi YES Yes
- Waiting Room YES Yes
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:45 to 19:30
Saturday - 06:15 to 18:10
Sunday - 08:45 to 17:30
-
Ticket Office Hours
Monday - Friday - 06:45 to 19:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On platform 3
- Penalty Fares GW
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: NoSmartcard Accepted
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
Bus station adjacent to the station.
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.