Standalone QTT
Penrith (North Lakes) Train Station
Penrith (North Lakes)
Penrith (North Lakes) station
Ullswater Road
Penrith
Cumbria
CA11 7JQ
Ticket office opening hours:
Monday - Friday - 05:30 to 19:00
Saturday - 05:30 to 19:00
Sunday - 11:30 to 19:00
- NO Waiting room
- YES Ticket machine
- YES Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- National Key Toilets YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 05:15 to 23:10
Saturday - 05:15 to 22:15
Sunday - 10:15 to 23:00 - Helpline No
- Helpline Contact URL https://www.nationalrail.co.uk/
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National Key Toilets
An accessible toilet is available on Platform 1, accessed using a RADAR key
-
Step Free Access
This station has step-free access to all platforms / the platform
Coverage: whole Station - Step Free Access Coverage Whole Station
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Staff Help
Passenger Assist meeting point is the Customer Information desk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Helpline Contact Details
08000 158 123 (08000 158 124 Textphone)
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Baggage Services
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Left Luggage: Phone
Operator Name: Virgin Trains. Left luggage charged at £2 per item. Overnight facilities are not available. Please see station staff for more details. - Left Luggage: URL https://www.nationalrail.co.uk/
- Left Luggage: Available No
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Left Luggage: Phone
-
Bus information
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/PNR.pdf)
- Bus Service: Availability YES Yes
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Cycle Storage
-
Note
12 hoops on platform 1 (2 x cycles per hoop = 24 spaces)
- Availability YES Yes
- Closed Circuit TV YES Yes
- Cycle Hire: Note Electric Cycle centre - Auction Mart Lane Castlegate Penrith, Cumbria CA11 7JD - electriccyclcles@live.co.uk (mailto:electriccyclcles@live.co.uk) 01768864775 St Patricks Boat and cycle hire - Glenridding Ullswater Penrith Cumbria CA11 0QQ - www.stpatricksboatlandings.co.uk (http://www.stpatricksboatlandings.co.uk/) 01768482393
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Location
Platform 1
- Sheltered YES Yes
- Spaces 8
-
Type
Stands
Racks
-
Note
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Wi-Fi Find WiFi Hotspots around Penrith station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
-
Parking
-
Car Parking Details
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
Address:
Penrith Railway Station
Ullswater Road
Penrith
CA11 7JQ
Operator Name: Avanti West Coast
Name: Station Car Park
Spaces: 120
Charges:
Daily: £12.50
Monthly: £166.00
ThreeMonthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
Number Accessible Spaces: 4
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Eco friendly car hire available from this station. Click here for more information.
Cctv: Yes
Open:
Monday - Sunday - open 24h
Url: https://www.nationalrail.co.uk/
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Car Parking Details
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Restrooms
- Toilets YES Yes
-
Toilets Note
An accessible toilet is available on Platform 1, accessed using a RADAR key
- Baby Change YES Yes
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Trolley YES Yes
- Wifi No
- Waiting Room No
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Customers are encouraged to approach a member of station staff for any customer information enquiry.
- Information Systems DepartureScreensAnnouncements
- Showers No
-
Lost Property
Operator Name: Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Services & Information
- Penalty Fares VT
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Ticket machines can be found in the booking hall.
-
Station Location & Directions
- Latitude 54.6618117
- Longitude -2.758035421
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Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:30 to 19:00
Saturday - 05:30 to 19:00
Sunday - 11:30 to 19:00
-
Ticket Office Hours
Monday - Friday - 05:30 to 19:00
-
Other transportation
- Cycle Hire YES Yes
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Rail Replacement Services
Rail replacement coach services can be found at the front of the station.
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