Penrith (North Lakes) Train Station
Penrith (North Lakes) Train Station
Penrith (North Lakes)
Penrith (North Lakes) station
Ullswater Road
Penrith
Cumbria
CA11 7JQ
Ticket office opening hours:
Monday - Friday - 05:30 to 19:00
Saturday - 05:30 to 19:00
Sunday - 11:30 to 19:00
Penrith (North Lakes) at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis
- First Class Lounge
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 05:15 to 23:10
Saturday - 05:15 to 22:15
Sunday - 10:15 to 23:00 - Helpline
-
Helpline Contact Details
08000 158 123 (08000 158 124 Textphone)
- Helpline Contact URL https://www.nationalrail.co.uk/
-
National Key Toilets
An accessible toilet is available on Platform 1, accessed using a RADAR key
-
Step Free Access
This station has step-free access to all platforms / the platform
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Passenger Assist meeting point is the Customer Information desk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
-
Baggage Services
- Left Luggage: Available No
-
Left Luggage: Phone
Operator Name: Virgin Trains. Left luggage charged at £2 per item. Overnight facilities are not available. Please see station staff for more details. - Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/PNR.pdf)
-
Cycle Storage
- Availability 1
- Closed Circuit TV YES Yes
- Cycle Hire: Note Electric Cycle centre - Auction Mart Lane Castlegate Penrith, Cumbria CA11 7JD - [email protected] (mailto:[email protected]) 01768864775 St Patricks Boat and cycle hire - Glenridding Ullswater Penrith Cumbria CA11 0QQ - www.stpatricksboatlandings.co.uk (http://www.stpatricksboatlandings.co.uk/) 01768482393
-
Location
Platform 1
-
Note
12 hoops on platform 1 (2 x cycles per hoop = 24 spaces)
- Sheltered YES Yes
- Spaces 8
-
Type
Stands
Racks
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Penrith station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
avanti west coast website
different rates apply to non rail users, please speak to a member of staff
address:
penrith railway station
ullswater road
penrith
ca11 7jq
operator name: avanti west coast
name: station car park
spaces: 120
charges:
daily: £12.50
monthly: £166.00
threemonthly: £374.00
annual: £1,200.00
saturday: £6.50
sunday: £6.50
note:for information on how to get to the car park, plus work out the cost of your stay visit the avanti west coast website
different rates apply to non rail users, please speak to a member of staff
number accessible spaces: 4
accessible car park equipment: yes
accessible car park equipment note:eco friendly car hire available from this station. click here for more information.
cctv: yes
open:
monday - sunday - open 24h
url: https://www.nationalrail.co.uk/">For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
Address:
Penrith Railway Station
Ullswater Road
Penrith
CA11 7JQ
Operator Name: Avanti West Coast
Name: Station Car Park
Spaces: 120
Charges:
Daily: £12.50
Monthly: £166.00
ThreeMonthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
Number Accessible Spaces: 4
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Eco friendly car hire available from this station. Click here for more information.
Cctv: Yes
Open:
Monday - Sunday - open 24h
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
avanti west coast website
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
An accessible toilet is available on Platform 1, accessed using a RADAR key
-
Station Location & Directions
- Latitude 54.6618117
- Longitude -2.758035421
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property 1
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley YES Yes
- Wifi No
- Waiting Room
-
Lost Property
avanti west coast lost property">
Operator Name: Lost Property: URL https://www.nationalrail.co.uk/ - Customer Service Note Customers are encouraged to approach a member of station staff for any customer information enquiry.
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:30 to 19:00
Saturday - 05:30 to 19:00
Sunday - 11:30 to 19:00
-
Ticket Office Hours
Monday - Friday - 05:30 to 19:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Ticket machines can be found in the booking hall.
- Penalty Fares VT
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Other transportation
- Cycle Hire YES Yes
-
Rail Replacement Services
Rail replacement coach services can be found at the front of the station.
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.