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Penge West Train Station

Penge West Train Station

Penge West

Penge West station

Anerley Park
Penge
London
SE20 8NU

Ticket office opening hours:

Monday - Friday - 07:00 to 10:00

GET DIRECTIONS

Penge West at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis
    • First Class Lounge
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours Monday - Friday - 05:14 to 00:13
      Saturday - 05:26 to 00:13
      Sunday - 06:38 to 00:07
    • Accessible Taxis

      If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

    • Helpline
    • Helpline Contact Details

      0343 222 1234


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      In Car Park

    • Nearest Stations with Facilities

      Norwood Junction

    • Step Free Access

      Step-free access to ticket office and platform 1 (to London Bridge / Highbury & Islington) only. Footbridge with steps to platform 2 (to Croydon). Nearest step-free station is Anerley


      Coverage: whole Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      Staff is available from start to end of service

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/PNW.pdf)
  • Cycle Storage

    • Availability 1
    • Closed Circuit TV YES Yes
    • Location

      Platform 1

    • Note

      Council facility

    • Sheltered YES Yes
    • Spaces 8
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Penge West station (http://btwifi.com/find)
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details Phone number: 08451 272920

      Name: Station Car Park
      Spaces: 0
      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note:

      Free car Park


      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
  • Station Location & Directions

    • Latitude 51.4175568838
    • Longitude -0.0608342187
  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property 1
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.
    • Information Systems DepartureScreensAnnouncements
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 07:00 to 10:00
  • Ticketing Services & Information

    • Oyster Pre-Pay YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LO
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Taxi Information

    • Availability YES Yes
    • Note Information on taxis from this station is available at www.traintaxi.co.uk
  • Other transportation

    • Rail Replacement Services

      Use bus stop C in Anerley Road for buses towards East Croydon, Norwood Junction, Sutton and West Croydon

      Use bus stop H in Anerley Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.