Pembroke Dock

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points No
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Accesible Ticket Machine

    This machine does not accept cash.  Payment is by major debit and credit cards only.

  • Helpline YES Yes
  • Helpline Contact Details 03333 211202
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    The platform is accessible.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help No platform staff available at the station however assistance is provided by the Conductor on the train.

• Restrooms
  • Toilets No
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Managed by Transport for Wales
  • Lost Property: URL http://www.arrivatrainswales.co.uk/lostproperty
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level No

• Station Location & Directions
  • Latitude 51.69391548
  • Longitude -4.93807661

• Parking
  • Car Parking Details

    Visit www.ncp.co.uk for parking prices. 

    
    Email: [email protected]
    Phone number: 03450 507 080
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 20
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    Note:

    Visit www.ncp.co.uk for parking prices.   

    
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note: This car park is accredited with a Disabled Parking Award run by D M U K. Visit http://www.dpaward.org for further information. 
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: http://www.ncp.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Pembroke Dock station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Sheltered No
  • Spaces 10
  • Type Stands

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL http://www.arrivatrainswales.co.uk

• Other transportation
  • Port YES Yes
  • Port Ferry service twice daily to/from Rosslare, Republic of Ireland
  • Rail Replacement Services

    Wait in the station car park