Old Hill Train Station

• YES Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 07:00 to 11:00
    Saturday - 09:00 to 16:00
  • Accessible Taxis Accessible taxis are not available
  • Helpline 1
  • Helpline Contact Details 0800 0248998
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Pick-up in car park only

  • National Key Toilets N/A
  • Step Free Access

    This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.   

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

  • Helpline Open Note 24 hours, 7 days a week (except Christmas Day and Boxing Day)
    

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note N/A

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note A Permit to Travel Machine is available for use when no other ticket buying opportunities are available.
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 07:00 to 11:00
    Saturday - 09:00 to 16:00
    Sunday

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Old Hill Station is accredited by the Secure Station Scheme**
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.47094242
  • Longitude -2.056191934

• Parking
  • Car Parking Details
    Operator Name: Network West Midlands
    Name: Station Car Park
    Spaces: 51
    Free: true
    Number Accessible Spaces: 2
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Old Hill station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces 8
  • Type
    Stands
    Lockers

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/OHL.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Rowley Regis (ROW) Blackheath 0121 559 6666 Brookfield 0121 559 8585 Top Gear 01384 412222

• Other transportation
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from: On Station Road which is located at the main entrance to the station car park.