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Northampton Train Station
Northampton
Northampton station
Black Lion Hill
Northampton
Northamptonshire
NN1 1SP
Ticket office opening hours:
Monday - Friday - 06:00 to 21:00
Saturday - 06:00 to 21:00
Sunday - 06:45 to 20:00
- NO Waiting room
- YES Ticket machine
- YES Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
- Accessible Public Telephones No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
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Accessible Taxis
Accessible taxis are available
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Booking Office Counter
Booking clerk would go out side and serve the customer
- Helpline YES Yes
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Helpline Contact Details
0800 0248997
- Helpline Contact URL https://www.nationalrail.co.uk/
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Impared Mobility Set Down
4 x 20 minute parking bays outside front of station
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Step Free Access
The booking hall and all platforms have step free access via lifts.
From Black Lion Hill, proceed to the car park side of the building via the ramp at the side of the building and enter on the ground floor. From the car park there is step free access to the ground floor. A lift is available from the ground floor up to booking office. Level access to footbridge from booking hall, wide ticket gates are available and staff will assist where necessary. From the footbridge there are lifts down to all platforms.
Coverage: whole Station - Step Free Access Coverage Whole Station
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Staff Help
If you need assistance from station staff, please contact our Passenger Assist team helpline on 0800 024 8997- Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day).
We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.
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Restrooms
- Toilets YES Yes
- Baby Change YES Yes
- Toilets Note The toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30.
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Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note Ticket Vending Machines arelocated in the Booking Hall.
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Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
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Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 21:00
Saturday - 06:00 to 21:00
Sunday - 06:45 to 20:00
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Ticket Office Hours
Monday - Friday - 06:00 to 21:00
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Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi No
- Waiting Room No
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note line-height: 16.8pt; name=_Hlk506456382 lang=EN Please contact our Contact Centre team on: margin: 0px; background-clip: border-box; background-origin: padding-box; background-size: auto;0333 311 0006. margin: 0px; lang=EN Who are open during thefollowing times: line-height: 16.8pt; margin: 0px; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Northampton station is accredited by the Secure Station Scheme**
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
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Station Location & Directions
- Latitude 52.23750925
- Longitude -0.906652319
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Rental Car
- Availability YES Yes
- Note Enterprise car rental can be found on the ground floor.
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Parking
- Car Hire: Note Enterprise car rental can be found on the ground floor.
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Car Parking Details
Website: https://uk.parkindigo.com/en/west-midlands-trains
Email: [email protected]
Phone number: 0330 1235 247
Operator Name: Indigo
Name: Station Car Park
Spaces: 813
Charges:
Off-peak: £7.70
PerHour: N/A
Daily: £11.00
Weekly: £43.00
Monthly: £146.00
ThreeMonthly: £336.00
SixMonthly: N/A
Annual: £1056.00
Saturday: £7.70
Sunday: £7.70
Number Accessible Spaces: 13
Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
Cctv: No
Open:
Monday - Friday - open 24h
Saturday - open 24h
Sunday - open 24h
Url: https://www.nationalrail.co.uk/
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Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Northampton station (http://btopenzone.hotspot-directory.com )
- Telephone: Usage Type Cards And Coins
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Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
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Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
- Cycle Hire: Note Cycle CoNNect Hub available outside the station on Black Lion Hill
- Location Long stay car park and blue badge parking bays area.
- Sheltered YES Yes
- Spaces 85
- Type Stands
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/NMP.pdf)
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Taxi Information
- Availability YES Yes
- Note Taxis can be obtained outside the front of the station. www.traintaxi.co.uk
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Other transportation
- Cycle Hire YES Yes
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Rail Replacement Services
In the event of engineering the bus/coach will collect from the layby/turning circle on the car park side of the station building. Please check the destination of your bus/coach before boarding.
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