Northampton

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Booking Office Counter

    Booking clerk would go out side and serve the customer

  • Accessible Public Telephones No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Accessible Taxis

    Accessible taxis are available

  • Helpline YES Yes
  • Helpline Contact Details 0800 0248997
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    4 x 20 minute parking bays outside front of station

  • Step Free Access

    The booking hall and all platforms have step free access via lifts.

    From Black Lion Hill, proceed to the car park side of the building via the ramp at the side of the building and enter on the ground floor. From the car park there is step free access to the ground floor. A lift is available from the ground floor up to booking office. Level access to footbridge from booking hall, wide ticket gates are available and staff will assist where necessary. From the footbridge there are lifts down to all platforms.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    If you need assistance from station staff, please contact our Passenger Assist team helpline on  0800 024 8997- Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day).

    We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note Ticket Vending Machines arelocated in the Booking Hall.
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 21:00
    Saturday - 06:00 to 21:00
    Sunday - 06:45 to 20:00

• Station Location & Directions
  • Latitude 52.23750925
  • Longitude -0.906652319

• Rental Car
  • Availability YES Yes
  • Note Enterprise car rental can be found on the ground floor.

• Parking
  • Car Hire: Note Enterprise car rental can be found on the ground floor.
  • Car Parking Details Website: https://uk.parkindigo.com/en/west-midlands-trains
    Email: [email protected]
    Phone number: 0330 1235 247
    
    Operator Name: Indigo
    Name: Station Car Park
    Spaces: 813
    Charges:
    Off-peak: £6.60
    PerHour: N/A
    Daily: £9.50
    Weekly: £36.80
    Monthly: £105.00
    ThreeMonthly: £208.00
    SixMonthly: N/A
    Annual: £671.00
    Saturday: £6.60
    Sunday: £6.60
    
    Number Accessible Spaces: 13
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.

    
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Northampton station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Cycle CoNNect Hub available outside the station on Black Lion Hill
  • Location Long stay car park and blue badge parking bays area.
  • Sheltered YES Yes
  • Spaces 85
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/NMP.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Bureau De Change No
  • ATM YES Yes
  • Baby Change YES Yes
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 16.8pt; name=_Hlk506456382 lang=EN Please contact our Contact Centre team on: margin: 0px; background-clip: border-box; background-origin: padding-box; background-size: auto;0333 311 0006. margin: 0px; lang=EN Who are open during thefollowing times: line-height: 16.8pt; margin: 0px; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Northampton station is accredited by the Secure Station Scheme**  
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Restrooms
  • Toilets Note The toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30.
  • Toilets YES Yes
  • Baby Change YES Yes

• Taxi Information
  • Availability YES Yes
  • Note Taxis can be obtained outside the front of the station. www.traintaxi.co.uk

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from the layby/turning circle on the car park side of the station building. Please check the destination of your bus/coach before boarding.