Northampton Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Accessible Taxis

    Accessible taxis are available

  • Booking Office Counter

    Booking clerk would go out side and serve the customer

  • Helpline YES Yes
  • Helpline Contact Details

    0800 0248 997

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    24 hours, 7 days a week (except Christmas Day and Boxing Day)

    
    
  • Impared Mobility Set Down

    4 x 20 minute parking bays outside front of station

  • Step Free Access

    This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note Ticket Vending Machines arelocated in the Booking Hall.
  • Penalty Fares LM
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 21:00
    Saturday - 06:00 to 21:00
    Sunday - 06:45 to 20:00

• Station Location & Directions
  • Latitude 52.23750925
  • Longitude -0.906652319

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30.

• Parking
  • Car Hire: Note Enterprise car rental can be found on the ground floor.
  • Car Parking Details Email: [email protected]
    Phone number: 0330 123 5247
    
    Operator Name: S A B A U K
    Name: Station Car Park
    Spaces: 866
    Charges:
    Off-peak: £8.20
    Daily: £11.70
    Weekly: £45.60
    Monthly: £154.70
    ThreeMonthly: £355.90
    Annual: £1,118.50
    Saturday: £8.20
    Sunday: £8.20
    Note:

    You"™ll be able to pay for parking in the following ways:

    • The Saba Parking UK app

    • Via the Saba Parking website

    • The Pay on Foot machine(s) located within the car park (where applicable)

    • Late Pay is available at this station car park. Allows you to pay up until midnight on the same day.

    
    
    Number Accessible Spaces: 12
    Accessible Spaces Note:

    Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the  Saba Blue Badge Portal.

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.sabaparking.co.uk/car-park/northampton-station-car-park

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/NMP.pdf)

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Northampton station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Cycle Hire: Note Cycle CoNNect Hub available outside the station on Black Lion Hill
  • Location

    Long stay car park and blue badge parking bays area.

  • Sheltered YES Yes
  • Spaces 85
  • Type Stands

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level YES Yes
  • ATM YES Yes
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room No
  • Customer Service Note line-height: 16.8pt; name=_Hlk506456382 lang=EN Please contact our Contact Centre team on: margin: 0px; background-clip: border-box; background-origin: padding-box; background-size: auto;0333 311 0006. margin: 0px; lang=EN Who are open during thefollowing times: line-height: 16.8pt; margin: 0px; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Northampton station is accredited by the Secure Station Scheme**  
  • Information Systems DepartureScreensAnnouncements

• Rental Car
  • Note Enterprise car rental can be found on the ground floor.
  • Availability YES Yes

• Taxi Information
  • Availability YES Yes
  • Note Taxis can be obtained outside the front of the station. www.traintaxi.co.uk

• Other transportation
  • Cycle Hire YES Yes
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from the layby/turning circle on the car park side of the station building. Please check the destination of your bus/coach before boarding.