Norbury Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis 1
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Sunday - 05:30 to 00:40
    Saturday - 05:30 to 01:05
  • Accesible Ticket Machine

    All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

    Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

  • Helpline 1
  • Helpline Contact Details

    For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:

    • Phone - 0800 138 1016
    • Textphone - 0800 138 1018
    
    Phone number: 0800 138 1016
    
  • Helpline Contact URL https://www.southernrailway.com/travel-information/travel-help/assisted-travel
  • Helpline Open Note

    The assisted helpline is not available on Christmas Day.

    
    
  • Impared Mobility Set Down

    Located at the front of the station

  • National Key Toilets

    Toilets may only be available during staffed hours at some locations.

  • Step Free Access

    This is a Category B2 station: Step-free access to all platforms via long and steep ramps (over 400m long or above 1:10 gradient).

    The Assistance Meeting Point is in the booking hall, next to the ticket machine.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Staffed from first to last train every day

• Baggage Services
  • Left Luggage: Available No

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/NRB.pdf).

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    Located outside the side entrance.

    Cycles are left at owners risk. Abandoned cycles may be removed.

  • Note

    Cycles are left at owners risk. Abandoned cycles may be removed.

  • Sheltered No
  • Spaces 28
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)

• Parking
  • Car Parking Details Phone number: 01895 262122
    
    Operator Name: A P C O A Parking U K
    Name: Station Car Park
    Spaces: 17
    Number Accessible Spaces: 1
    Accessible Spaces Note:

    Free parking is offered to all Blue Badge holders.

    Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.

    If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

    
    Accessible Car Park Equipment: No
    Cctv: No
    Open:
    Monday - Sunday - open 24h
    Url: https://www.apcoa.co.uk/southern/

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes

• Station Location & Directions
  • Latitude 51.41144749
  • Longitude -0.121922189

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room
  • Lost Property

    If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.

    As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.

    • Thameslink
    • South Western Railway
    • Southeastern
    • Transport for London including London Overground
    • London North Western Railway

    If you have found an item of lost property, please hand it in to a member of staff.

    
    
    Operator Name: Southern
  • Lost Property: URL https://www.southernrailway.com/lostproperty
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:15 to 20:00
    Saturday - 06:40 to 21:00
    Sunday - 08:15 to 17:45

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Oyster Notes

    Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.

  • Penalty Fares SN
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.

• Taxi Information
  • Availability YES Yes
  • Note YES

• Other transportation
  • Rail Replacement Services

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/7b1 Qb3j Z S R Bx66 A P E8mz Gc/ecb3c4b79d2e7afc71050e1a2ce693b0/2024-06_ C I_ S N_ R R B_ N R B_ D R.pdf