Newport (South Wales) Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Saturday - open 24h
    Sunday - 08:00 to 23:59
  • Helpline YES Yes
  • Helpline Contact Details 03333 211202
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down Set down and pick up in the short-stay station car park, located off Queensway.
  • National Key Toilets The National key toilets are located on Platform 2; these toilets are operated by a radar key.
  • Nearest Stations with Facilities

    To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk

  • Step Free Access Category B
    
    

    Step free access is available to all platforms via lifts

    For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

    
    
    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Monday - Friday 0430 - 0100

    Saturday 0430 - 0001

    Sunday 0730 - 0100

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:45 to 20:00
    Saturday - 06:30 to 20:30
    Sunday - 08:00 to 19:45

• Subway/transit
  • Metro: Availability No

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Managed by Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.58974436
  • Longitude -2.998648615

• Parking
  • Car Parking Details Parking 1:
    

    Visit www.ncp.co.uk for parking prices. 

    
    Email: [email protected]
    Phone number: 03450 507 080
    
    Operator Name: National Car Parks Ltd
    Name: Godfrey Road
    Spaces: 246
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    Note: Visit www.ncp.co.uk for parking prices.
    
    Number Accessible Spaces: 14
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note: This car park is accredited with a Disabled Parking Award run by D M U K. Visit http://www.dpaward.org for further information.
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: http://www.ncp.co.uk/
    
    Parking 2:
    

    Visit www.ncp.co.uk for parking prices. 

    
    Email: [email protected]
    Phone number: 03450 507 080
    
    Operator Name: National Car Parks Ltd
    Name: High Street
    Spaces: 20
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    Note: Visit www.ncp.co.uk for parking prices.
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note: This car park is accredited with a Disabled Parking Award run by D M U K. Visit http://www.dpaward.org for further information.
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: http://www.ncp.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Newport (S. Wales) station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Sheltered YES Yes
  • Spaces 42
  • Type Stands

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note line-height: 17.02px; widows: 1; There is a taxi rank outside the main entrance to the station.

• Other transportation
  • Rail Replacement Services Coach stop on Queensway, adjacent to the station taxi rank, unless otherwise stated on the station poster boards.