Newport (South Wales) Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Saturday - open 24h
    Sunday - 08:00 to 23:59
  • Helpline YES Yes
  • Helpline Contact Details 03333 211202
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down Set down and pick up in the short-stay station car park, located off Queensway.
  • National Key Toilets The National key toilets are located on Platform 2; these toilets are operated by a radar key.
  • Step Free Access

    The platforms are accessible. Lifts connect all platforms via a footbridge.

    Parking for disabled customers is available at both the front and rear car parks. 

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Monday - Friday 0430 - 0100

    Saturday 0430 - 0001

    Sunday 0730 - 0100

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 05:45 to 20:00
    Saturday - 06:30 to 20:30
    Sunday - 08:00 to 19:45

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property Phone number: 03333 211 202
    
    Operator Name: Managed by Transport for Wales
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 03333 211 202
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.58974436
  • Longitude -2.998648615

• Parking
  • Car Parking Details Parking 1:
    

    Visit www.ncp.co.uk for parking prices. 

    
    Email: [email protected]
    Phone number: 03450 507 080
    
    Operator Name: National Car Parks Ltd
    Name: Godfrey Road
    Spaces: 246
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    Note: Visit www.ncp.co.uk for parking prices.
    
    Number Accessible Spaces: 14
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note: This car park is accredited with a Disabled Parking Award run by D M U K. Visit http://www.dpaward.org for further information.
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: http://www.ncp.co.uk/
    
    Parking 2:
    

    Visit www.ncp.co.uk for parking prices. 

    
    Email: [email protected]
    Phone number: 03450 507 080
    
    Operator Name: National Car Parks Ltd
    Name: High Street
    Spaces: 20
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    Note: Visit www.ncp.co.uk for parking prices.
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note: This car park is accredited with a Disabled Parking Award run by D M U K. Visit http://www.dpaward.org for further information.
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: http://www.ncp.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Newport (S. Wales) station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Sheltered YES Yes
  • Spaces 42
  • Type Stands

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note line-height: 17.02px; widows: 1; There is a taxi rank outside the main entrance to the station.

• Other transportation
  • Rail Replacement Services Coach stop on Queensway, adjacent to the station taxi rank, unless otherwise stated on the station poster boards.