Newport (South Wales) Train Station
Newport (South Wales) Train Station
Newport (South Wales)
Newport (South Wales) station
Queensway
Newport
Gwent
NP20 4AX
Ticket office opening hours:
Monday - Friday - 05:45 to 19:50
Saturday - 06:30 to 19:50
Sunday - 08:00 to 19:35
Newport (South Wales) at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Ramp for Train Access YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Helpline YES Yes
- Helpline Contact URL https://www.nationalrail.co.uk/
- Staff Help
- Accessible Taxis No
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 04:30 to 01:00
Saturday - 04:30 to 00:01
Sunday - 07:30 to 01:00 -
Helpline Contact Details
03333 211202
-
Impared Mobility Set Down
Set down and pick up in the short-stay station car park, located off Queensway.
-
National Key Toilets
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
-
Step Free Access
Category B1
Platforms 1 and 4 are level with the front and rear entrances.
Platforms 2 and 3 are accessible by lift or stairs.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Cycle parking at Newport station is in two locations.
25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy
6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.
- Sheltered YES Yes
- Spaces 62
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Wi-Fi Find WiFi Hotspots around Newport (S. Wales) station (http://btopenzone.hotspot-directory.com )
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Coins
-
Parking
-
Car Parking Details
https://www.disabledmotoring.org for further information.
cctv: yes
open:
monday - friday - open 24h
url: https://www.apcoa.co.uk/find-parking/locations/newport/newport-station-short-stay-newport
parking 2:
operator name: a p c o a
name: godfrey road
spaces: 253
number accessible spaces: 6
accessible car park equipment: yes
accessible car park equipment note:this car park is accredited with a disabled parking award run by d m u k. visit https://www.disabledmotoring.org/ for further information.
.
cctv: yes
open:
monday - sunday - open 24h
url: https://www.apcoa.co.uk/find-parking/locations/newport/newport-station-godfrey-road-newport
">Parking 1:
Operator Name: A P C O A
Name: Short Stay
Spaces: 0
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: Yes
Open:
Monday - Friday - open 24h
Url: https://www.apcoa.co.uk/find-parking/locations/newport/newport-station-short-stay-newport
Parking 2:
Operator Name: A P C O A
Name: Godfrey Road
Spaces: 253
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org/ for further information.
.
Cctv: Yes
Open:
Monday - Sunday - open 24h
Url: https://www.apcoa.co.uk/find-parking/locations/newport/newport-station-godfrey-road-newport
-
Car Parking Details
https://www.disabledmotoring.org for further information.
-
Restrooms
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Toilets YES Yes
-
Station Location & Directions
- Latitude 51.58974436
- Longitude -2.998648615
-
Station Information
- ATM No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
-
Lost Property
transport for wales">Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes
- Baby Change YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:45 to 19:50
Saturday - 06:30 to 19:50
Sunday - 08:00 to 19:35
-
Ticket Office Hours
Monday - Friday - 05:45 to 19:50
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Penalty Fares AW
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: Yes
-
Taxi Information
- Availability YES Yes
- Note line-height: 17.02px; widows: 1; There is a taxi rank outside the main entrance to the station.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Other transportation
-
Rail Replacement Services
From Monday 18 May - Monday 8 June 2026, Great Western Railway rail replacement bus services to Bristol Parkway will depart from the back of the station (Godfrey Road Car park).
The rail replacement bus stop is the local bus stops outside the station on Queensway, adjacent to the taxi rank - unless otherwise stated on the station poster boards.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.