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Newport (South Wales) Train Station

Newport (South Wales) Train Station

Newport (South Wales)

Newport (South Wales) station

Queensway
Newport
Gwent
NP20 4AX

Ticket office opening hours:

Monday - Friday - 05:45 to 20:00
Saturday - 06:30 to 20:30
Sunday - 08:00 to 19:45

GET DIRECTIONS

Newport (South Wales) at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Saturday - open 24h
      Sunday - 08:00 to 23:59
    • Helpline YES Yes
    • Helpline Contact Details

      03333 211202


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      Set down and pick up in the short-stay station car park, located off Queensway.

    • National Key Toilets

      The National key toilets are located on Platform 2; these toilets are operated by a radar key.

    • Step Free Access

      Category B1

      Step free access is available to all platforms via lifts.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Monday to Friday 04:30 to 01:00

      Saturday 04:30 to 00:01

      Sunday 07:30 to 01:00

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Cycle parking at Newport station is in two locations.

      25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy

      6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.

    • Sheltered YES Yes
    • Spaces 62
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Newport (S. Wales) station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Coins
  • Parking

    • Car Parking Details https://www.disabledmotoring.org for further information.


      cctv: yes
      open:
      monday - friday - open 24h
      url: https://www.apcoa.co.uk/tfwr

      parking 2:

      operator name: a p c o a
      name: godfrey road
      spaces: 246
      number accessible spaces: 14
      accessible car park equipment: yes
      accessible car park equipment note:

      this car park is accredited with a disabled parking award run by d m u k. visit https://www.disabledmotoring.org/ for further information.

      .


      cctv: yes
      open:
      monday - sunday - open 24h
      url: https://www.apcoa.co.uk/tfwr

      ">Parking 1:

      Operator Name: A P C O A
      Name: High Street
      Spaces: 20
      Number Accessible Spaces: 2
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note:

      This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.


      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Url: https://www.apcoa.co.uk/tfwr

      Parking 2:

      Operator Name: A P C O A
      Name: Godfrey Road
      Spaces: 246
      Number Accessible Spaces: 14
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note:

      This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org/ for further information.

      .


      Cctv: Yes
      Open:
      Monday - Sunday - open 24h
      Url: https://www.apcoa.co.uk/tfwr

  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.

  • Station Location & Directions

    • Latitude 51.58974436
    • Longitude -2.998648615
  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property transport for wales">Phone number: 03333 211 202

      Operator Name: Transport for Wales
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 03333 211 202
    • Staffing Level YES Yes
  • Subway/transit

    • Metro: Availability No
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 05:45 to 20:00
      Saturday - 06:30 to 20:30
      Sunday - 08:00 to 19:45
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Penalty Fares AW
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
  • Taxi Information

    • Availability YES Yes
    • Note line-height: 17.02px; widows: 1; There is a taxi rank outside the main entrance to the station.
  • Other transportation

    • Rail Replacement Services

      The rail replacement bus stop is a local coach stop on Godfrey Road near the station.

      Temporary Change to Rail Replacement Stop - June 2025

      Between 9th- 14th June there will be a temporary change to the Rail Replacement stop. Services will depart from Queensway. On Sunday 15th June rail replacement services will run from Godfrey Road.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.