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Mistley Train Station

Mistley Train Station

Mistley

Mistley station

High Street
Mistley
Essex
CO11 1HH

Ticket office opening hours:

no information

GET DIRECTIONS

Mistley at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Sunday
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster
    • Customer Help Point Help point available in car park
    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00
    • Nearest Stations with Facilities MNG
    • Step Free Access https://www.orr.gov.uk/media/10955

      assistance meeting point is on the platform, next to the yellow boarding ramp.


      coverage: partial station">

      This station has step free access to both platforms. However, please note that step free access to Platform 1 (for trains towards Manningtree) is via the barrow crossing at the end of the platform. This ramp is quite steep so may not be suitable for all.

      This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is on the platform, next to the yellow boarding ramp.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

      What assistance is available for customers using this station?

      • Board and alight
      • Ramp assistance
      • Luggage (on and off train only)
      • Ticket sale on board

      How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

      • By calling 0345 600 7245 (option 4)
      • By selecting the help button on the ticket machine at this station
      • By using the Help Point at this station

      Assistance meeting point is on the platform, next to the yellow boarding ramp.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      There is a cycle parking area providing twenty spaces which can be located just outside the entrance on to the platforms, next to the ticket machine and the blue Amazon Hub locker.
    • Note 10sheffield stand spaces

      ">

      10Sheffield Stand spaces

    • Sheltered No
    • Spaces 20
    • Type Racks

  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet No

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Mistley station (http://btopenzone.hotspot-directory.com)

  • Parking

    • Car Parking Details Email: [email protected]
      Phone number: 0345 600 7245

      Operator Name: Greater Anglia
      Name: Station Car Park
      Spaces: 6
      Free: true
      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No
      Url: https://www.nationalrail.co.uk/

  • Restrooms

    • Toilets No
    • Baby Change No

  • Station Location & Directions

    • Latitude 51.94364535
    • Longitude 1.081412598

  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet No
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Staffing Level YES Yes

  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine No
    • Penalty Fares LE
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes

  • Other transportation

    • Rail Replacement Services

      Rail replacement bus services pick up and drop off on the main road, outside the station entrance.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.